I have had the opportunity to be part of organizations that value people and experiences over profit margins and prestige.At Sola Payments (f/k/a Fidelity Payment Services) our passion, core and purpose is to "Power Prosperity through Exceptional Experiences". It's in every fiber of everything we do. It's part of the DNA of our service and technology and what drives our decisions and mindset.The motto and mantra at a former employer, CSU Industries, was "We don't have clients, we have fans!".It is these precepts that I strive to manifest in my professional career. Providing excellence in customer support and service, creating raving fans from clients - fans that are fanatic about our company, our culture and our products and services.I strive to lead a team of leaders that stand out in industry and challenge themselves, their peers, and the organization to constantly raise the bar, go above and beyond and differentiate ourselves as a company that is beyond comparison. Fanatics about what we do, how we do it, and who we are doing it for.If you want to experience what it means to grow beyond the vendor-client relationship and become a fan, if you expect supreme efficiency and interactions with your trusted partner, write me an email, give me a call, or connect with me on LinkedIn.
-
Chief Operating OfficerSola Jun 2017 - PresentBrooklyn, New York, UsTransitioned from role as Director of Operations at Fidelity Payment Services to Chief Operating Officer.I prefer the title of CSO - Chief Success Officer. It is my responsibility and charge to ensure that the employees of our organization are placed in roles and activities that can ensure their personal and professional success. Although my direct reports are the management layer responsible for our daily business operations and their employees, this is a theme that I strongly try to influence throughout the entire organization. My primary deliverable to the company is to translate the vision of the CEO and Board of Directors into action. The first step of achieving this goal is to define what success looks like and guide the individuals and departments towards making the vision a reality. Everything else I do is to support these two efforts. -
Director Of OperationsSola Jul 2016 - Jun 2017Brooklyn, New York, UsA name defines the essence. Fidelity Payment *Services*. In a market that can be easily commoditized, we differentiate ourselves based on the services we provide. I am not referring to the robust portfolio of financial services we provide, which are at the bleeding edge of technology. I am referring to the excellence in customer and technical service that we provide to each and every consumer, merchant and customer that subscribes to our portfolio. We pride ourselves on our unparalleled customer service and return the human touch to customer interaction.I am excited about the opportunity to join a vibrant, motivated and growing organization on the forefront of the financial technology industry. I am looking forward to bringing my many years of experience in enhancing operational efficiency and productivity to a team of seasoned professionals and industry leaders as we continue to grow our market share.
-
Senior Global Director Of Technical OperationsCurvature Nov 2014 - Jul 2016Santa Barbara, Ca, Us# Responsible for the strategic planning and execution of technical support delivery from Curvature's global technical resource team based in our Technical Assistance Centers in New York, Santa Barbara, Singapore, Amsterdam.# Directed a TAC team comprised of four regional Technical Managers, a Global Help Desk Manager, a Service Operations Support Manager and 45 seasoned IT professionals.# Combined all facets of service delivery - Help Desk, Technical Support and Service Operations Support into a single global entity with geographically dispersed teams to ensure 24*7*365 coverage across the globe.# General Manager of Curvature's NY based office and operations responsible for all facets of professional development and guidance for the former CSU employees as well as newly hired Curvature employees reporting to the NY organizational unit. This included all verticals within the company, Sales, Services Support, Technical Support, Operations and HR. -
Vice PresidentCsu Industries Aug 2011 - Nov 2014UsVice President of Technical Operations for a Global Solutions and Third Party Support provider. My goals were to create a collaborative environment where our resident technicians can grow in their skill sets and act as the brain that directs our extensive network of Field Engineers engaged at our customer sites across the world.I oversaw the daily operations of the CSU Technical Department, consisting of 18 team members, each with an average of 10 years at CSU Industries and 15+ years experience in the industry. I was also responsible for shaping the vision and strategy of the CSU Technical division as well as being an active influencer and decision maker in the driving CSU Industries forward as a global leader in Third Party Maintenance. -
Director Of Purchasing And InventoryCsu Industries Mar 2006 - Jul 2011Us* Developed structured systems for inventory tracking and analysis* Streamlined price quoting systems and vendor input collation into a single pane of glass, creating more efficient pricing and quoting systems * Managed a team of 6 onsite and 2 remote employees* Successfully combined Inventory, Purchasing, and Shipping & Receiving Departments under a single Supply Chain Management departmental structure* Created vendor performance metrics and analysis. Built intelligence into the CSU Purchasing System to utilize these metrics when making purchasing decisions and allocations.
-
Operations ManagerArmstrong Capital Management Llc Sep 2004 - Mar 2006*Oversaw all internal operations for managing a REIT with a 100 million dollar portfolio and over 1.2 million sq. ft. of commercial space*Involved in all aspects of portfolio management, including A/R, A/P, G/L, payroll, and budget projections and reconciliations*Responsible for improving processes by streamlining financial reporting and eliminating redundancies*Ensured the accuracy and integrity of data within the Yardi System database and related spreadsheets *Oversaw all aspects of financial reporting and analysis, including data manipulation and verification*Point of contact on all Yardi Systems related issues
Andrew Gladstone Education Details
-
Touro UniversityComputer Science -
Firefly Cisco TrainingCisco Data Center Unified Computing Design (Dcucd)
-
Trailhead By SalesforceRanger Rank
Frequently Asked Questions about Andrew Gladstone
What company does Andrew Gladstone work for?
Andrew Gladstone works for Sola
What is Andrew Gladstone's role at the current company?
Andrew Gladstone's current role is Chief Operating Officer at Sola.
What schools did Andrew Gladstone attend?
Andrew Gladstone attended Touro University, Firefly Cisco Training, Trailhead By Salesforce.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial