Executive Vice President, Customer Experience
CurrentI am compelled to create experiences that are beautiful, meaningful and usable. I have always approached my work with a healthy mix of joy and pragmatism and have therefore remained inspired. I excel at leading companies through the creative process, ensuring that the investment in a design culture drives revenue and ultimately builds successful, disruptive brands. At the intersection of technology and brand experiences, my practice seeks to exploit what is valuable with technology and how the design of a product can further innovate. I feel strongly that businesses with a technology platform require a design leader with the purview of ensuring consistency and quality at every touchpoint throughout the customer journey. This is what I do. In my own journey as a design & product leader, I have been credited as inventor on numerous strategic patents. As the executive vice president of brand experiences at GE Lighting and Savant I oversee the customer experiences for all of our software, brand, and industrial designs. I am a critical stakeholder in software and hardware strategies, driving features to ensure relevance and competitiveness in a dynamic and competitive market. I strive to be a force for positivity, diversity and cooperation within a global organization.