Uses skills as an experienced, knowledgeable professional to recommend, implement and coordinate building management procedures and space planning activities related to safety, security, and building organization & maintenance. Develops space configuration plans for management review and implementation. Oversees various facilities-related operational activities. Receives little instruction on daily work, general instructions on new assignments. May function as a lead and resource or supervise support staff. Ensure that the building is being run effectively and efficiently, and ensure reporting and follow-up occurs.

Conduct Red Cross certified courses. Proficient in instruction of First Aid/CPR/AED training for small and large groups.

Supervise Facility Attendant staff to ensure training, daily procedures, and rentals are completed. Ensure facility is maintained to the highest of expectations. High-level customer service to all visiting the facility. Clean all areas of the facility to standard. Complete all paperwork on a daily basis and manage cash, credit, check transactions. Monitored rentals and completed check-in/out sheets. Hand made special items for special events. Created a spreadsheet for available hours and keep monitor of hours used. Updated schedule for employees via Homebase. Train new and current employees with new material created each month. Create manuals and guides for daily work procedures. Counsel employees on work related issues. Conducted monthly meetings for staff.

Provide a positive environment for those who use the Marina Community Center and Senior Community Center in the City of San Leandro. Set up tables day of and for the next day for rentals and activities. Complete walkthroughs for individuals wanting to use the facilities. Greet and assist any and everybody in the facility.

Operate through the City of San Leandro to ensure all parks within the city are clean, safe, and enjoyable. High level of customer service towards any person within the park. Complete accurate reports to document daily incidents. Clean park throughout the day to ensure a hazard-free area. Conduct monthly meetings to assist all staff understand new updates and prior incidents. Problem solve all incidents that occur

Jr. Warriors Youth Basketball is a program with the City of San Leandro. The program is a 10-week program that teaches young children from the ages of 5 to 14 the fundamentals of basketball. It is a non-competitive league which means the children compete against each other and coaches coach the children as they play and complete drills to help understand the game. Supervise coaching staff of 4 employees and evaluate weekly goals. Speak to families in regards to player updates. Organize team games and officiate scrimmages.

Oversee the Facility Attendant, Park Ambassador, and Sports Programs. Developed and Created the structure of the program from the ground up. Created manuals as an aid to training of new and current staff. Provide guidance to new leaders within a variety of positions including that of Aquatics. Conduct interviews, schedule onboarding with hr, and complete orientation for new hires. Schedule staff in various shifts and works with a personal scheduling assistants to ensure it is accurate before publishing. Continuously looking to strengthen the ARPD.

Freelance business when time is available. provide excellent services for clients when scheduled. Own studio style set up, in-home appointments, outdoors, etc.

As a Property Management Leader at Target, I am to oversee the entire well-being of the two stores that I am assigned to. Ensure all assets of the business are fully-functional. Oversee day-to-day checks of the exterior and interior. Troubleshoots all work orders that are submitted. Work with external vendors when necessary for issues beyond scope of service. Work with a variety of team members and leaders to ensure the store is being properly maintained.

Provide excellent customer service towards customers who use the Lyft app service. Greet individuals and make them feel at ease when dropping them off to their selected destinations. Use of smart phone and gps/map.

Operational Manager for Excess Litter Fleet (ELF) Litter Abatement Program for the City of Oakland. Manage group of four employees to further clean the City of Oakland. Clean all store-fronts for many/all business' who pay additional fees. Managerial duties include: scheduling, payroll, documentation of all situations, report building, and route building. Train team daily on current standards of safety and potential scenarios. Assist other accounts in Bay Area if needed.

Management of team of 25-30 employees. Working in the Downtown Oakland and Lake Merritt/Uptown district. Providing services of Hospitality, Cleaning, and Safety for the downtown area. Duties include hiring, training, and development of team. Constantly guiding employees towards better understanding of customer service to be more hospitable and to be able to work with others. Field work include; landscape, usage of electric/power tools, bicycling, walking, cleaning with chemicals and hand tools, knowledge of pressure washing equipment (truck mounted/ground unit), and dealing with multitudes of different individuals on the streets of Downtown Oakland and the Lake Merritt/Uptown.

School Portrait Photographer. Provided excellent customer service skills towards student of all ages, parents, and teacher. Worked closely with other photographers whether it be superiors or leading a team. Worked hard to be named photographer of the year for my rank as well as employee of the year while holding 85% above the normal photographer rating.

Cashier for Dollar Tree Store. Duties included excellent customer service, money management, and knowledge of store inventory.