Andy Hearn Email & Phone Number

London, United Kingdom

London, United Kingdom

Trade Floor Support sitting on the floor with both Equities and Fixed Income sides of the business.Manage all immediate user technologies hardware and software. From on the desks, PC / thin client, dealerboards and phones, to in the pocket - blackberries, iphones, and BYOD.Some cross over with application support team, so a working knowledge of trading.

Winchester House, London, United Kingdom

London, United Kingdom

London, United Kingdom

London, United Kingdom

Primarily involved the with organisation, user acceptance testing, final implementation, and end user support of new hardware, and standard software platform roll out across the bank.Skills, Windows XP, Office 2007, Active Directory, Sysprep, Large volume image deployment (ghost).

Canary Wharf, London

Skill Set: WindowsXP pro, Office 2003/2007, blackberry, Bloombergjust to clarify, moved from nomura, to lehman brothers during the amalgamation

London

Skill Set: WindowsXP pro, Office 2003/2007, blackberry, Market Data Apps

London, United Kingdom

Skill Set: Windows Xp pro, Office 2003, blackberry, market data apps.

London, United Kingdom

Skill Set: Windows XP pro, Lotus Notes, Office XP/2003, blackberry, market data apps.

London, United Kingdom

Skill Set: Windows 2000 / XP pro, Office 2003, Blackberry, Market Data AppsTook and passed the Barcap technical exam to be Christmas cover for the tradefloor team. Supporting users on 4 tradefloors, looking after Blackberries, Bloomberg/Reuters installations/activations/Excel addins, custom spreadsheets, web and java based trading applications, and remote.

Canary Wharf, London

Role: Backoffice supportSkill Set: WindowsXP pro, Office 2003, blackberry

Canary Wharf, London, UK

Skill Set: Windows 2000 / XP pro, Office 2003, Blackberry, Market Data AppsTook and passed the Barcap technical exam to be Christmas cover for the tradefloor team. Supporting users on 4 tradefloors, looking after Blackberries, Bloomberg/Reuters installations/activations/Excel addins, custom spreadsheets, web and java based trading applications, and remote.

Canary Wharf, London UK

Skill Set: Windows 2000 / XP pro, Office 2000/2003, Market Data AppsSupporting 1,400 users across 3 tradefloors and 3 support floors, for all immediate response issues including Excel addins, market data pricing feeds, Bloomberg/Reuters activations, and troubleshooting various internal systems. Promoted to dedicated front line support to the equities.

Oxford, United Kingdom

Skill Set: Windows 98 / 2000 / XP pro, Office 97 - 2003Primerily involved with the role out and migration to windows XP and Office 2003, and upgrade of existing hardware to a base standard platform. Plus supporting users and applications before, during and post migration. Acting as additional technical support resource to assist the existing support team.

Oxford, United Kingdom

Skill Set: Windows 98 / 2000 / XP pro, Office 97 - 2000Purely internal support for the onsite staff and office applications, whilst being part of the new desktop hardware roll out and XP migration.

Didcot, Oxfordshire, UK

Role: 2nd Line Primary SupportSkill Set: Windows 95 / 98 / 2000 server / XP proThe role was within a team dedicated to supporting Primary Schools IT infrastructure. RM build heavily bespoke systems and software for educational establishments. so an ability to advise customers in a pleasant and patient manner without overloading with technical terms was.

London, United Kingdom

Role: Systems SupportSkill Set: Windows 95 / 98 / 2000 serverJoined Mosaic initially as a contract junior DBA to assist with the change over from various old systems to one new system. Then became a permanent part of the team on the I.T. helpdesk, as a first line support call desk supporting 1,500 field staff.

Reading, United Kingdom

Role: First Line Netbackup Unix / NT Support TeamSkill Set: Solaris 2.6 / 7 / 8, Irix 6.5+, HP-UX, Veritas, Windows NT / 2000 serverFirst line technical support engineer. Specialising on Veritas Netbackup for all supported platforms (e.g. Solaris and Windows NT/2K etc.). This involved direct customer contact via telephone plus, as required, testing and.

Bracknell

Role: Contract Systems AdministratorSkill Set: SunOS 4.1.3.U1b, Solaris 2.6 / 7, hardware project management.Contracted as System Manager to take over the management & responsibilities of the system. Involved maintaining & supporting various UNIX environments from HP to Solaris 8.

Portsmouth, United Kingdom

Role: Backup Systems AdministratorSkill Set: Solaris 2.6, Veritas Netbackup, Aupex network processing arrays - ACSLS tape silo controlBackup Administrator to oversee installation & operation of their new Veritas Backup system, The role involved configuration & maintenance of UNIX & Windows NT Client systems to backup to a new central Auspex server & Silo.

London, United Kingdom

Role: Backup Systems AdministratorSkill Set: Solaris 2.6, Veritas Netbackup, Aupex network processing arrays - ACSLS tape silo controlBackup Administrator to oversee installation & operation of their new Veritas Backup system, The role involved configuration & maintenance of UNIX & Windows NT Client systems to backup to a new central Auspex server & Silo.

Thame, Oxfordshire, UK

Role: Software Support 1st Line CalldeskSkill Set: SunOS4.1.3.U1b, Solaris 2.5.1 / 2.6, Legato / Solstis Backup, Veritas Filesystem / NetbackupMain role was as first line technical call desk support for Legato. Also field visits to customer’s sites to give practical assistance and build fresh installations for new customers.