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Andrea Herrera Email & Phone Number

Strategy Director at Teleperformance
Location: Guadalajara, Jalisco, Mexico 11 work roles 2 schools
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Current company
Role
Strategy Director
Location
Guadalajara, Jalisco, Mexico
Company size

Who is Andrea Herrera? Overview

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Quick answer

Andrea Herrera is listed as Strategy Director at Teleperformance, a with 99624 employees, based in Guadalajara, Jalisco, Mexico. AeroLeads shows a matched LinkedIn profile for Andrea Herrera.

Andrea Herrera previously worked as Cloud Campus Delivery Director at Teleperformance and Cloud Campus Sr Manager at Teleperformance. Andrea Herrera holds Bachelor'S Degree, Marketing from Universidad De Especialidades, A.C..

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Email format at Teleperformance

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Teleperformance

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Profile bio

About Andrea Herrera

18+ years of professional experience, 10+ years of people management/team development. Background on Sales operations and strategic project management.8x Marathon runner, active in volunteering, always looking for a chance to give back!

Listed skills include Team Leadership, Customer Service, Process Improvement, Coaching, and 18 others.

Current workplace

Andrea Herrera's current company

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Teleperformance
Teleperformance
Strategy Director
paris, île-de-france, france
Employees
99624
AeroLeads page
11 roles

Andrea Herrera work experience

A career timeline built from the work history available for this profile.

Strategy Director

Current

Guadalajara, Mexico Metropolitan Area

Sep 2023 - Present

Global Sma Systems Channels Ibm Partner Ecosystem

Ibm

Guadalajara Y Alrededores, México

Jul 2019 - Jan 2021

Na Si And Se Coe Manager

Ibm

Guadalajara Area, Mexico

Jul 2017 - Jul 2019

Sma And Se Coe Manager

Ibm

Local manager for Sales Management Support assigned team.

Dec 2015 - Jul 2017

Sales Management Advisor

Ibm

Business advisor supporting assigned sales team through insights and analytics.-Share analytical insights with sales team, utilizing standard reports.-Identify trends, gaps, pervasive issues to meet targets.

Oct 2014 - Dec 2015

Operations Manager

-Responsible for the management and leadership of assigned unit.-Maintain and lead the overall execution of operational and client objectives. -Maintain communication at all levels of the operations department and support areas organizing and running staff meetings on a regular basis.-Manage, monitor and analyze daily metrics and data for documentation and reporting.-Develop solid tactic planning process – identify and prioritize business unit initiatives.-Assure department… Show more -Responsible for the management and leadership of assigned unit.-Maintain and lead the overall execution of operational and client objectives. -Maintain communication at all levels of the operations department and support areas organizing and running staff meetings on a regular basis.-Manage, monitor and analyze daily metrics and data for documentation and reporting.-Develop solid tactic planning process – identify and prioritize business unit initiatives.-Assure department follow standard operating procedures (SOPs) and ISMS Policies. Show less

Jul 2011 - Oct 2014

Operations Supervisor

-Manage assigned group of representatives towards reaching client and internal goals.-Coaching and development of assigned group through defined feedback process analyzing behaviors and root cause to drive performance.-Team schedules management.-Team retention.-Operations monitoring

Aug 2007 - Jul 2011

Csr

-Customer service for financial company.-Customer Retention.

Nov 2006 - Aug 2007

Administrative Assistant

-Data validation for life insurance application.-Creation of life insurance policies.-Direct service to sales team.-Sales reports and incetives tracker.

Nov 2005 - Nov 2006
Team & coworkers

Colleagues at Teleperformance

Other employees you can reach at teleperformance.com. View company contacts for 99624 employees →

2 education records

Andrea Herrera education

FAQ

Frequently asked questions about Andrea Herrera

Quick answers generated from the profile data available on this page.

What company does Andrea Herrera work for?

Andrea Herrera works for Teleperformance.

What is Andrea Herrera's role at Teleperformance?

Andrea Herrera is listed as Strategy Director at Teleperformance.

Where is Andrea Herrera based?

Andrea Herrera is based in Guadalajara, Jalisco, Mexico while working with Teleperformance.

What companies has Andrea Herrera worked for?

Andrea Herrera has worked for Teleperformance, Ibm, and Metlife.

Who are Andrea Herrera's colleagues at Teleperformance?

Andrea Herrera's colleagues at Teleperformance include Andrea Patricia Dagobeth Rivas, Miriã Morente, José Artur, Chanira Roberts, and Harshita Solanki.

How can I contact Andrea Herrera?

You can use AeroLeads to view verified contact signals for Andrea Herrera at Teleperformance, including work email, phone, and LinkedIn data when available.

What schools did Andrea Herrera attend?

Andrea Herrera holds Bachelor'S Degree, Marketing from Universidad De Especialidades, A.C..

What skills is Andrea Herrera known for?

Andrea Herrera is listed with skills including Team Leadership, Customer Service, Process Improvement, Coaching, Microsoft Office, Customer Satisfaction, Management, and Contact Centers.

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