Andy Hicks Email & Phone Number

New Orleans, La, Us

Provides IT and Cyber security solutions for the design, implementation, and migration of IAM platforms, Active Directory, Azure AD, Federated Authentication, Office 365, and Cloud Infrastructure related projects.

Monroe, La, Us

Led the architecture, design, and implementation of CenturyLink’s Azure & Azure AD tenant(s) along with a highly available geo-redundant federated authentication solution for 50k+ global user identities. As a key project resource in the CenturyLink and Qwest merger / integration, helped lead complex global multi-forest multi-domain user identity, email, and resource consolidation projects for multiple large-scale acquisitions. $10+ million in project savings realized by championing the use of existing resources as well as alternative technology and processes for migrations of over 75,000 user identities.Supported multiple large, geographically dispersed, global enterprise Active Directory Forests hosted on-premise and in multiple public and private clouds. Responsibilities included AD replication strategy, Forest & Domain trust boundaries, permissions delegation, Group Policy management, highly available load balanced LDAP, Microsoft DNS design, PowerShell & VBScript automation, Quest Change Auditor reporting, Windows Server 2008, 2012, & 2016 security log analysis, high severity incident response, PCI-DSS / SOX compliance, MFA for securing critical infrastructure, as well as Disaster Recovery planning and testing.Enterprise lead for AD Federation Services (ADFS), Azure AD Connect (AADC), Forefront / Microsoft Identity Manager (FIM / MIM), and Quest / Dell Migration Manager (QMM).Detail oriented team leader with a passion for researching new technology and mentoring team members.

Monroe, La, Us

Lead role in CTL Novell Directory Services and CTL Microsoft Active Directory identity and resource migration project as part of CenturyTel and Embarq merger / integration. This complex, enterprise wide identity and resource migration project consolidated all directory resources to a common 25,000+ user geographically dispersed Active Directory Forest. Supported Identity Provisioning and password synchronization in a multi-vendor, multi-directory distributed enterprise environment. (Suse Linux Novell directory services, Microsoft Active Directory, and SAP identity provisioning and password synchronization.)

Monroe, La, Us

Enterprise lead for desktop operating system architecture and management including windows image configuration, standardization, automated identity provisioning, security, automated software deployment, and inventory management for over 8,000 highly distributed computing devices.Identity and Access Management administration as well as Sarbanes-Oxley (SOX) and PCI-DSS (PCI) compliance support for audit reporting and remediation.

New York, Ny, Us

Lead architecture and management role for CHF's Windows operating systems and software deployment automation for over 6,000 distributed computer systems division wide.Microsoft Windows and Novell Directory Services Identity and Access Management (IAM) administration.Designed CHF's first Microsoft Windows Active Directory DNS and DHCP solutions using a highly available multi-site fault tolerant architecture.Deployed and managed CHF's Symantec Antivirus / Symantec Endpoint Protection solution for windows desktops and servers.Change Management, Disaster Recovery, and Business Continuity representative for Chase Information Technology.