Andy Hoare Email & Phone Number

London, United Kingdom

Product owner responsible for a number of key modules of Tag’s in-house marketing resource management software (CMD) serving a diverse range of clients, including: Jaguar Land Rover, Zurich, The Coca-Cola Company, Tesco and Hilton HotelsResponsibilities• Producing, maintaining and communicating clear product roadmap and product vision.• Product owner responsible for a number of key modules of Tag’s bespoke marketing resource management solution (CMD), including; digital asset management, project management, security, reporting and administration.• Agile Product Owner for multiple offshore develpment teams supporting Tag's live product.• Defining requirements by working with a variety of teams (inc. marketing management, client services, system administrators, finance, web security)• Troubleshooting and analysis of technical issues/bugs• Prioritising development requests based on cumulative business value and risk• Establish ROI for change requests• Process change management• Supporting the implementation teams in system configuration• Communicating strategy• Retrospective analysis on development teams output and capacity• Forecast planning and delivery of enhancements and bugs• Delivery of product roadmap• Knowledge sharing• Identifying efficiencies in process, comms and development• Demand managementAchievements• Working as sole Product Owner, I was able to maintain BAU throughout this duration• Overhauled entire product backlog• Definition and Implementation of Product Owner functions and boundaries• Web security risk analysis and mitigation

London, United Kingdom

Leading a team of 6 through a number of successful implementation and support projects.Responsibilities• Delivery of Tag CMD across a number of high profile clients• Manage cross-functional teams• Upselling and expansion upon current client service offeringAchievements• Retention of all clients under my supervision• Innovative 'brand-center' portal• Origination of platform KPI dashboards