Providing independent consultancy services to both Enterprise and SME businesses within the New Zealand marketplace.

Providing Technology Project Management services to many of the University of Waikato’s infrastructure projects, including the Tauranga campus and recently the Pa project. This is the universities largest ever capital project with a budget of $85+ million.

My IT management background offers my customers the opportunity to utilise my extensive business knowledge to strategically plan for their future growth. I am passionate about keeping businesses functioning without downtime and my expertise in disaster recovery and cloud solutions facilitates this. I offer customers regular strategic meetings, budget planning and solutions architecture to keep them ahead of their competitors.

Working with Elite's top customers to provide strategic technical consultation along with day to day Account Management.Winning new customers and working with Elite's Auckland team to build an IT base of customers alongside our current Vodafone base.Provide Enterprise Level Solutions to ensure maximum up time for customers.Facilitate Monthly Strategic Meetings with my customer base to ensure their infrastructure is meeting the business requirements.

Report directly to Managing Director.Responsible for defining the Strategic Technical Direction of the company.Lead internal projects for Elite.Attend Board meetings and give detailed updatesProvide budgetary reporting to the Directors.Responsible for a team of Engineers and Service Coordinator.Manage the Design and Installation of Solutions for customers.Deal with customer issues to resolution, on and off site.Create 'best practice' and documentation standards.Conduct performance reviews for Technical team members.Lead weekly team meetings.Deal with all aspects of human resource management within teams.Screen and interview new Team members.Engage with customers from board level to shop floor, as Senior Elite personnel.Responsible for Elite Internal Financial System. Work alongside Account Managers to provide solutions for customers.Provide internal consultation to Elite Directors relating to business strategy.Oversee successful project installations, leading both Pre and Post Project meetings.

Design, Project Manage and implement new server and network installations for local businesses.Investigate business requirements through detailed examinations of clients' needs, and provision of systems which best meet those needs, within the scope of their budget and timescales.Provide technical support and troubleshooting assistance.

Designed, implemented and project managed the creation of a new 50 user site for Alliance & Leicester Commercial Bank in London.Designed and implemented new mass storage infrastructure to meet Financial Services Authority Regulations.Solely Project managed and implemented infrastructure upgrades to all Mortgage units, which resulted in record levels of Mortgage completions in one quarter.Fulfilled a Key Role in the Design, Project Management and Implementation of a new Mortgage System. This is the Company's main business and this project carried a budget of $45 million. Role within this project was to ensure that all IT related areas met the needs of the business. Redesigning the infrastructure where required. Management and reporting of quality testing team for the Company's Internet Banking project. Create Feasibility studies and design documents to aid the decision as to whether a project should proceed. User requirements gathering, including software developers infrastructure requirements.Resource management, Human and Financial to aid the successful Implementation of projects allocated to me.Identify process improvements and influence their implementation.Promote Service Delivery department across the business and ensure good customer experience.Provided comprehensive documentation post installation.Took on Team Leadership in absence of senior.Provided technical support during the hand-over period and consultancy for 3 months afterwards.Project Managed 5 or 6 projects at a time, varying from 6 months duration to 2 years, observing strict, business critical deadlines and budgets.Provided Strategic Architectural Direction to the Branch and Mortgage Business to enable them to fully utilise the technology Provide CRM Role to Mortgage Business and Branch Business, including 7 major call centres and 250 branches.

Provided Tier 3 Support to the company and ran large projects.

Responsible for a small team of engineers. As well as maintaining the day to day I.T. Operations of the council, my role was to Project Manage and Implement the first NT Server in the Council, moving staff away from a main frame and dumb terminals. I was also responsible for the upgrade of the Councils network.