Andy Grogan Email & Phone Number

Windsor, GB

South East Of England

• Made permanent head of Enterprise Technology, Projects and Innovation as Chief Technology Officer for Surrey, East Sussex County Council's and Brighton and Hove's shared service partnership "Orbis" as a member of the.
• Networks, Telephony and Security (encompassing PSN, Cyber Essentials Plus and N3 compliance)
• HCI compute and storage Infrastructure
• Messaging and Collaboration
• Directory Services
• Enterprise Infrastructure Architecture

London, Brighton And East Sussex

• Interim Strategic Head of Enterprise Technology, Projects and Innovation and Chief Technology Officer for Surrey, East Sussex County Council's and Brighton and Hove's shared service partnership "Orbis" and a member of.
• Networks, Telephony and Security (encompassing PSN, Cyber Essentials Plus and N3 compliance)
• HCI compute and storage Infrastructure
• Messaging and Collaboration
• Directory Services
• Enterprise Infrastructure Architecture

Surrey, East Sussex And Brighton

• Strategic Head of Enterprise Technology and Chief Technology Officer for Surrey, East Sussex County Council's and Brighton and Hove's shared service partnership "Orbis" as a member of the IT & Digital Senior Leadership.
• Networks, Telephony and Security (encompassing PSN and N3 compliance)
• … Show more Strategic Head of Enterprise Technology and Chief Technology Officer for Surrey, East Sussex County Council's and Brighton and Hove's shared service partnership "Orbis" as a member of the IT & Digital.
• Server Infrastructure
• Messaging and Collaboration
• Directory Services

Kingston Upon Thames, United Kingdom

• Strategic Head of Infrastructure Operations and Infrastructure Enterprise Architecture for the Surrey County Council side of the Orbis Shared Services Partnership with East Sussex County Council operating at Senior.
• Service Desk
• Networks, Telephony and Security (encompassing PSN and N3… Show more Strategic Head of Infrastructure Operations and Infrastructure Enterprise Architecture for the Surrey County Council side of the Orbis Shared.
• Networks, Telephony and Security (encompassing PSN and N3 compliance)
• Server Infrastructure
• Messaging and Collaboration

Kingston

• Head of the technical delivery service for Surrey County Council leading over 70 staff delivering support in the following technical areas:
• Networks, Telephony and Security
• Server Infrastructure
• Messaging and Collaboration
• Directory Services
• User experience and Desktop ServicesThe technical group supports over 10,000 internal customers, partner based organisations and blue light services - based across 200 + sites within the county utilising both public.

Teddington

• Head of 3rd tier technical support delivery for the OLM Group of companies & their managed “cloud” service customers.My role with OLM encompassed the following main responsibilities:
• Management & leadership of the network services team, ensuring that staff performed to their optimal potential in a 24 x 7 x 364 cover system
• Establishing the technical strategy & standards for the company
• Maintaining the effective delivery of both corporate & managed customer… Show more Head of 3rd tier technical support delivery for the OLM Group of companies & their managed “cloud” service customers.My role with OLM.
• Maintaining the effective delivery of both corporate & managed customer environments
• Introduction of a number of iTIL best practices relevant to operational delivery

Providing support to ENOW (Microsoft Gold Partner) on an "ad hoc" basis. Essentially my role entailed delivering technical advice to both ENOW's consulting and development teams in the context of Exchange Server 2003 - 2010. This was an exceptionally varied engagement giving support to large Exchange and Active Directory deployments within hosting.

Feltham

• Strategic Head of IT for Hounslow Homes Ltd operating at assistant director level.My role was split between 5 main areas of responsibility:
• Client contractor management of our outsourced IT service
• Strategic IT direction of the company in-line with the overall business goals
• Organisational IT budget setting / profiling / monitoring of £1.1 million capital and £1.5 million revenue
• Ensure that relevant regulatory compliance is conformed to across the company (e.g… Show more Strategic Head of IT for Hounslow Homes Ltd operating at assistant director level.My role was split between 5 main areas of.
• Ensure that relevant regulatory compliance is conformed to across the company (e.g. DPA, FOI, and Information Governance)

Worked as head of the back office support group, supporting 4900 system users. Hounslow was a very diverse technical infrastructure making use of technologies such as Oracle, VMWARE, Cisco, Citrix, and IBM to name a few.My personal work within the team (aside from the day to day management) included being the lead in Active Directory, Exchange, ISA, SQL.