Andy Mass Email & Phone Number

United Kingdom

As the Windows 11 Lead, I am responsible for driving the strategic vision and execution of the Microsoft strategy. My primary role is to work with our experienced teams to assess, design, and deploy a high-quality Windows 11 transition, while supporting our customers with the multiple services we offer, such as asset management, imaging, or finance.

We help businesses enhance their operations, optimize strategies, and improve overall performance. We work with companies to drive growth, increase efficiency and achieve specific business objectives. Our services might include strategic planning, process improvement, organizational development, or other consulting services aimed at delivering measurable.

United Kingdom

I have developed a comprehensive plan to engage with all users from the Pro-Av vertical and track results through agreed KPI’s with my new team. With any new vertical or partnership there is a plethora of cross functional, internal and external teams to liaise, and negotiate with in readiness for launch. I have created my own content, managed budgets.

South West, Jersey And Guernsey

• Create a strategic, comprehensive plan to engage with multiple channels and track the results through agreed KPI’s
• Seek out and qualify new business opportunities across varied verticals
• Meet or exceed player registrations, household and revenue targets
• Build a strategy to engage and develop new areas such as Marine and Apple APR stores
• Ensure the end user experience is the best in class via face to face training and electronic updates, whilst creating knowledgeable and passionate resellers by working simultaneously with all teams
• Lead the design and implementation of marketing plans with each of our key partners

United Kingdom

Supplying remote clinics to blue chip, public and corporate clients Manage, coach and develop thirty two team members, within multiple branches Present services to clients and manage tendersInventory, quality and SLA management

United Kingdom

Managing existing account portfolio of DSGi, Dabs.com, Misco Insight and specialistsBusiness Develop Harrods, Selfridges, TCR, QVC, Buying Groups and Play.comAchieve quarterly unit and revenue targetsAgree account and business development plansDevelop a clear understanding of the customers business, target markets and objectivesManage stock inventory.

Reporting to Director of SalesManaging, maintaining, visiting and growing 22 TV and Retail accounts, these consisted of CPW, M&S, Sainsbury, Virgin, Comet, Phones 4 U, Orange, Vodafone, HOF and Costco.Working with 14 internal staff and working with two other National Account ManagersWork to multiple KPI's to ensure retention and growth within the areaVisit.

United Kingdom

Reporting to Director of SalesWorking with three team managers and twenty six sales staffManaging, maintaining and growing 140 SME and VAR accountsMaintain and grow a strong working relationship with each accountAchieving daily, weekly and monthly profit and revenue targetsWork on an individual basis with over 100 vendors to help promote focus.

Manage 55 accounts 60% Medium Mac based accounts and 40% Medium Corporate PC based accounts Achieve daily, weekly and monthly profit and revenue targets Create, maintain and grow customers working relationship Complete specialized quotations and tenders for clients within a service level agreement Attend customer site to resolve any major issues Document.

Taking high call volumes from internal and external staffLogging calls, prioritizing and transferring to other teamsSupplying first, second and third line support to retailers, dealerships, internal and external staffReview on-going issues and implement a resolutionSupply excellent customer services to all clients at all timesAttending site regularly to.

Diploma, Business And Finance

Gcse'S Including Math'S, And English