Andy Jones

Andy Jones Email and Phone Number

Digital Workplace, Knowledge Management, Employee Intranet, Social Media and Program Management Leader
Andy Jones's Location
Charlotte, North Carolina, United States, United States
Andy Jones's Contact Details
About Andy Jones

Leading with a committed vision to elevate digital experiences, my recent tenure as Executive Director at Wells Fargo centered on deploying software solutions for automotive finance. This role demanded keen oversight of 25 agile teams, ensuring timely, high-caliber product deliveries that harmonized with stringent governance practices. Our efforts consistently aimed to enhance service for the bank's customers and partners, a testament to my dedication to excellence and innovation in software delivery.Before my early retirement, my experience extended to shaping workplace culture as a Senior Management Consultant at Signature Consultants, where I strategized on transformation initiatives and return-to-office programs. My mission revolved around driving meaningful change, leveraging my expertise in change management to support Wells Fargo's Technology Community & Culture Continuum. I take pride in having contributed to programs that not only advanced technological solutions but also fostered diverse and inclusive environments.

Andy Jones's Current Company Details

Digital Workplace, Knowledge Management, Employee Intranet, Social Media and Program Management Leader
Andy Jones Work Experience Details
  • Wells Fargo
    Executive Director - Software Delivery And Change Management
    Wells Fargo Aug 2022 - Mar 2024
    San Francisco, California, Us
    *** Recently (early) retired from Wells Fargo Bank. ***Rejoined Wells Fargo Bank on the Automobile's Digital Product & Innovation Team as Senior Delivery Leader. Responsible for the development and delivery of deploying software solutions to service the bank's automobile customers and auto dealer partners. Also responsible for executive cabinet administration and adherence to corporate governance and change management requirements. Responsible for timely and quality deployments across 25 agile development teams for the Auto Team (Servicing, Collections & Recovery). Experienced with both waterfall and agile change delivery via scrum and Kanban methodologies. I act as an advisor to executive Consumer Lending leadership to develop and influence the success of programs, project performance and prioritization for planning, communications, and engagements.
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  • Signature Consultants
    Technology Diverse Segments, Representation & Inclusion (Tdsri), Senior Management Consultant
    Signature Consultants Dec 2021 - Aug 2022
    Fort Lauderdale, Fl, Us
    As a Senior Management Consultant with Signature Consultants, I was assigned to Wells Fargo's Technology Diverse Segments, Representation & Inclusion (TDSRI) focused on the Technology Community & Culture Continuum (TC3) Transformation and Return to Office Initiatives, I helped define strategy to execute programs to drive workplace change and marketplace outcomes.
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  • Zs
    Intranet Manager
    Zs 2021 - 2021
    Evanston, Il, Us
    Led Enterprise Intranet, Internal Collaboration and Digital Workplace Services for ZS Associates. ZS is a global professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. ZS leverages our deep industry expertise, leading-edge analytics, technology and strategy to create solutions that work in the real world. We are passionately committed to helping companies and their customers thrive.I was responsible for driving employee engagement and improved communications, collaboration and knowledge sharing leveraging Microsoft 365, Teams, SharePoint, and Yammer. Led the implementation a people-first digital workplace solution to bring associates, tools and information together in the flow of everyday work leveraging ClearPeople’s Atlas (Microsoft 365) platform.
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  • Wells Fargo
    Enterprise Social Media & Internal Collaboration Manager (Senior Vice President)
    Wells Fargo 2014 - 2020
    San Francisco, California, Us
    Led comprehensive internal social media development, driving internal engagement by facilitating intensive collaboration and communication across a range of platforms utilized by 300K employees. Actively participated in the leadership of the Enterprise Social Media Steering and Corporate Communication Management committees, delivering expert guidance and advice on the development and execution of key social property and platform marketing campaigns. Liaised cross-functionally with risk, compliance, legal, technology, and human resources teams to ensure internal social platform optimization.Trained and mentored senior level staff in effective social media and digital platform use, empowering collaboration for regulated and licensed advisors and bankers in digital platforms.• Drove widespread adoption and use of the company internal social collaborative service, enabling engagement across 50K regulated users.• • Developed and defined complex social media credentialing, gamification, and incentive strategies.• Increased employee engagement and corporate recognition of internal social media and collaboration thought leaders by sponsoring and leading an annual awards and recognition program.• Enabled internal sharing with a dedicated ideation platform, generating $55M+ in concept sharing.• Enhanced the effectiveness of enterprise team member collaboration and news channels by implementing increased content monitoring and overall governance.
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  • Wells Fargo
    Wealth, Brokerage & Retirement Portal & Intranet Strategy Manager (Senior Vice President)
    Wells Fargo 2010 - 2014
    San Francisco, California, Us
    Sponsored merger rationalization, consolidation, and migration change activities across 30 different intranets running on 8 different information technology platforms across our four major divisions. Currently consolidating platforms onto Microsoft Office SharePoint Server (MOSS) 2013 platform.Led the division’s (40,000 employees) internal social media and enhanced collaboration efforts.Established intermediate and long-term employee enablement and intranet strategy for division. Acted as division’s liaison to enterprise employee efforts to align with overall corporate strategy. Established common governance, funding, staffing, and business as usual processes for driving efficient and effective communication processes, operational procedures and functional applications.
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  • Wells Fargo
    Intranet Services & Capabilities Manager (Senior Vice President)
    Wells Fargo Jan 2009 - 2010
    San Francisco, California, Us
    For Wells Fargo / Wachovia (merger) Leads major programs of for employee enablement: Collaboration Services, Content and Document Management Services, Enterprise Search and Taxonomy, Employee Portal (intranet) Services, Corporate Directory Services and Instant Messaging.Additional focus on extending Wachovia's (Wells Fargo) Enterprise Employee Portal - PULSE - using Microsoft's MOSS (SharePoint) Platform.
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  • Wachovia Corp
    Web Enablement Services Manager (Ecommerce & Intranet) (Senior Vice President)
    Wachovia Corp 2006 - 2008
    Charlotte, North Carolina, Us
    Responsible for introductory, promotional and adoption activities for enterprise-wide eCommerce services. These services have direct impact on customer satisfaction and loyalty, employee effectiveness, productivity and enterprise efficiency. Leads programs of work: Online Statements & Alerts, Secure Messaging, Chat, Collaboration Services, Content and Document Management Services, Enterprise Search and Taxonomy, Portal Services and Corporate Directory Services.
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  • Wachovia Corp
    Employee & Corporate Businesses Ecommerce Manager (Senior Vice President)
    Wachovia Corp 2002 - 2005
    Charlotte, North Carolina, Us
    Responsible to the launch of the new Inside Wachovia Exchange employee intranet for the new Wachovia (legacy Wachovia and First Union merger) as well as internet strategies for the staff units of the bank.o Inside Wachovia Exchange, Wachovia's Corporate Intranet, named "Top 10 Intranets in the World" by the Nielsen Norman Group.o Lead foundational work to position Wachovia as a leader for intranet benchmarking, employee satisfaction and employee effectiveness.o Lead effort to launch and support public web site to support the Wachovia Championship (PGA Tour Event) - https://www.wellsfargochampionship.com/ (current event name).o Effectively led web technologies for Human Resources, Corporate Communications, Investor Relations, Corporate Relations, Employee Financial Services, Public Policy, Legal, Sports Marketing, Strategic Sourcing and Supplier Diversity.
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  • First Union National Bank
    Online Services & Alliances Execution Manager (Vice President)
    First Union National Bank 2000 - 2002
    Us
    Responsible for FirstUnion.com’s online products and services. Drove business strategy, operating budget, customer acquisition, retention and activation of online customers. Specific product responsibilities included Online Banking, Web BillPay, Telephone BillPay and Personal Financial Management Tools. o Effectively managed all aspects of a $22 million operating budget as well as various special company-wide initiatives.o Drove online customers past the 3 million mark.o Responsible for the development, management and execution of the internet strategy for alliance and partnership relationships (external).o Created a robust alliances and partnerships business model that can be successful with the Retail, Wholesale, Corporate and Staff Units of FirstUnion.com.o Served as the business lead for launching First Union’s on-line shopping mall - Adhesion Technologies, an alliance partner, powered ShopFirst.
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Andy Jones Skills

Strategy Leadership Program Management Management Strategic Planning Vendor Management Banking Financial Services Business Analysis E Commerce Business Intelligence Business Process Improvement Risk Management Mergers And Acquisitions Process Improvement Portfolio Management Enterprise Software Information Technology Sharepoint Management Consulting Governance Business Strategy Mergers Product Management Social Media Project Planning Income Statement Relationship Management Pmo Tqm Negotiation Enterprise Social Networking

Andy Jones Education Details

  • University Of North Carolina At Chapel Hill
    University Of North Carolina At Chapel Hill
    Business Administration
  • East Carolina University
    East Carolina University
    Finance

Frequently Asked Questions about Andy Jones

What is Andy Jones's role at the current company?

Andy Jones's current role is Digital Workplace, Knowledge Management, Employee Intranet, Social Media and Program Management Leader.

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What schools did Andy Jones attend?

Andy Jones attended University Of North Carolina At Chapel Hill, East Carolina University.

What skills is Andy Jones known for?

Andy Jones has skills like Strategy, Leadership, Program Management, Management, Strategic Planning, Vendor Management, Banking, Financial Services, Business Analysis, E Commerce, Business Intelligence, Business Process Improvement.

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