A dynamic, innovative and results-driven professional. Committed to achieving and exceeding demanding targets and business objectives while remaining focused on providing an exceptional standard of service to international and UK clients. Possesses excellent interpersonal, communication and negotiation skills, the ability to influence decisions and to develop positive internal and external relationships. Enjoys being part of, as well as managing and motivating, a successful and productive team and thrives in highly pressurised and challenging working environments.Passionate about delighting my customers and delivering excellent customer service , I constantly seek new challenges and have consistently over achieved KPI's. I have a broad range of experience from driving innovation, managed services and outsourcing contracts. I create, develop and retain strong relationships from operational up to and including 'C' and board level. Specialties: • Corporate customer Account Management / Client relationship • Extensive experience in the Telecoms, ICT & SaaS Market• Experienced with International and Domestic Clients• Sales strategy, leadership and sales management• Account planning and client management• Driving customer satisfaction• Solution sales and managed services• Consultative selling techniques • New business and revenue generation• Generation and retention of C level relationships and Board level interaction
Listed skills include Telecommunications, Solution Selling, Managed Services, Account Management, and 15 others.