Andy Kroll Email & Phone Number

Farmington Hills, MI, US

• Built strategy, implemented tactics, and drove total revenue growth 22%
• Created successful B2B and B2C sales process while institutionalizing new CRM system that enhanced sales process, shortened buying cycle and improved sales conversion ratio 19.4%
• Digitized and enhanced total enterprise marketing program while minimizing budget and spending less than 2% of total revenue per annum
• Designed, implemented, and marshalled customer feedback system that improved Google Reviews and Customer Satisfaction by 1200 Basis Points while reaching a 91 Net Promoter Score
• Developed and implemented a talent acquisition system that successfully recruited and hired 12 significant contributorsObjectives: Quarterback, align and optimize the entire customer experience with the aim of.

Oakbrook Terrace, Illinois, US

By leveraging SIRVA’s integrated portfolio of brands and services, I help create more value for our clients and business partners by reducing their operating costs so they can fund investments targeted at specific opportunities in their own businesses. I also help some of our business partners uncover additional revenue streams and residual cash-flows..

Oakbrook Terrace, Illinois, US

“As I reached my 5th year anniversary as leader of the northAmerican brand, I reflect, look back and realize how grateful and blessed I have been to be out in front of the most hardworking and talented parade of people in the industry.With 40 new agent locations added to the northAmerican family throughout the United States and Canada to 5 straight years.

Oakbrook Terrace, Illinois, US

• Lead agents/business partners to develop successful business plans and growth objectives o “Pursuit of Excellence”o Conduct regular reviews and facility visits
• Monitor quality & performance and develop strategic action plans as needed for improvemento Credit Watcho Quality Watcho Valuation Watcho Claims Watcho Warehouse Watcho Random job-site inspections
• Develop, record and share best practices for agent performance
• Promote all van line programs/products and Identify opportunities to improve network sales, safety, capacity, quality, growth, and profitability
• Be the primary point of contact for agents to help facilitate their needs and the needs of the van line
• Work with Agents to resolve any corporate related challenges and agency concerns

Roseville, MN, US

• Generated $500K of new commercial account business
• Trained and coached NAVL’s True Blue Consumer Sales “Rookie” winner and runner-up
• Successfully recruited, trained, coached, measured and directed 10 commercial/consumer sales consultants within multiple branch locations of Orlando, Jacksonville & South Florida

Belleville, Michigan, US

• Multi-Million Dollar Revenue Producer
• 2006 Agency Sales Person of the Year
• 2003 Most Improved Trade Show Sales – SPD – Allied Van Lines
• 2003 National Account Top Revenue/Shipment Producer – Allied Van Lines
• 2002 National Account Most Improved Revenue Producer – Allied Van Lines
• 2000 National Account Salesperson of the Year Finalist – Allied Van Lines

Romulus, Michigan, US

• Sales Person of the Year 1997
• Sales Person of the Year 1995
• Sales Person of the Year 1994

B.S., Marketing/Management

Executive Management, Business Administration, Management And Operations