As Head of IT Operations, Andy is responsible for leading full-scale Operations for the company across multiple dimensions including Profit Improvement, Future Skilling, Digitalization, Automation, Portfolio Companies Transformation, Financial Process Excellence, and Operations Excellence.The program delivered large scale Profit Improvement leading to increased market capitalization and investor/strategic attractiveness.He has conceptualized and implemented multiple Digital transformation programs using advanced technologies Analytics, RPA, Artificial Intelligence, CloudHe is a Thought Leader, an eloquent speaker at multiple forums and conferences & also shares her viewpoints using blogs.He has the unique ability to work well with people all the way from the boardroom to the field staff in the frontlines. He is hands-on in leading and coaching teams for both short-term impact and long-term sustainability of the performance transformation.