Andy Leonard

Andy Leonard Email and Phone Number

Technical Support Manager at Sky Business @ Sky
united kingdom
Andy Leonard's Location
Hazlemere, England, United Kingdom, United Kingdom
Andy Leonard's Contact Details

Andy Leonard personal email

About Andy Leonard

Experienced technical Customer Services manager with over 35 years in the industry, bringing a calm and logical approach to IT Management and Customer Services.My strength lies in enabling teams to understand their place in the "big picture" and helping create an environment whereby they can exceed customer expectations and help the business to thrive.Specialties: - ITIL v3 foundation qualified- Highly customer focused- Commercially aware- Leading through change- Team management- Extensive technical expertise in Unix, WinTel and Networking

Andy Leonard's Current Company Details
Sky

Sky

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Technical Support Manager at Sky Business
united kingdom
Website:
sky.com
Employees:
24780
Andy Leonard Work Experience Details
  • Sky
    Technical Support Manager
    Sky Nov 2012 - Present
    St Albans, United Kingdom
    Leading a team of 1st & 2nd line support engineers to maintain the UK's largest public WiFi network and Sky Wholesale Ethernet services
    View
  • Henley Software
    Operations Manager
    Henley Software Sep 2011 - Oct 2012
    Slough, England
    View
  • Johnson & Johnson
    I/T Shared Services Site Lead
    Johnson & Johnson Nov 2008 - Sep 2011
    High Wycombe
    View
  • Sage Uk
    Is Support Manager
    Sage Uk Aug 1999 - Oct 2008
    View
  • Tetra International
    It Consultant
    Tetra International 1991 - 1999
  • Tetra
    Customer Software Support
    Tetra Aug 1986 - Jul 1991
    View
  • Axa Equity & Law
    Fund Accounting
    Axa Equity & Law Sep 1980 - Aug 1986
    View

Andy Leonard Skills

Vsphere It Service Management Service Delivery Technical Support Unix Windows Server Itil V3 Foundations Certified Team Management Customer Experience Service Desk Management Troubleshooting It Management It Operations Servers Integration Itil Security Cloud Computing Telecommunications Erp Program Management It Strategy Networking Cisco Technologies Strategy Project Management Leadership Microsoft Exchange Hardware Project Planning Databases Data Center Testing Vendor Management Computer Hardware Enterprise Resource Planning

Frequently Asked Questions about Andy Leonard

What company does Andy Leonard work for?

Andy Leonard works for Sky

What is Andy Leonard's role at the current company?

Andy Leonard's current role is Technical Support Manager at Sky Business.

What is Andy Leonard's email address?

Andy Leonard's email address is an****@****ail.com

What are some of Andy Leonard's interests?

Andy Leonard has interest in Arts And Culture.

What skills is Andy Leonard known for?

Andy Leonard has skills like Vsphere, It Service Management, Service Delivery, Technical Support, Unix, Windows Server, Itil V3 Foundations Certified, Team Management, Customer Experience, Service Desk, Management, Troubleshooting.

Who are Andy Leonard's colleagues?

Andy Leonard's colleagues are Melody Ryan, Rebecca Wallace, Flaminia Zilletti, Lorna Anderson, Ruth Burke, Laura Zaragoza De Jesús, Paul Watters.

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