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In my most recent role I am the Customer Activation Manager for a not-for-profit Jobactive Provider. I establish and manage all training and work experience activities for upskilling our jobactive customers. I consider myself extremely fortunate to be able to utilise my existing skills and experience to positively effect change to people's lives. I’m also an experienced manager having operated in large to medium organisations in the defence and private sectors of, aircraft manufacture, ship building, aircraft operational environments, rail manufacturing and civil construction projects.
Ideagen Plant Assessor
View- Website:
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- Employees:
- 26
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Account ManagerIdeagen Plant AssessorNewcastle, Nsw, Au -
Customer Activation ManagerWorkskil Australia Jan 2020 - PresentNewcastle, New South Wales, AustraliaEffectively establish and manage all Training and Work Experience Activities in the region for Enhanced Services.Develop and maintain Regional Activation Plans with the purpose of communicating activities for staff to refer and commence customers into. Ensure Activities are available for the Region that are meaningful and sufficient in quantity, variety and are geographically spread. Maintain up to date knowledge of the labour market, suitable local employers and trends in employment that are relevant to caseload. Liaise extensively with various stakeholders in order to establish a range of activities to enable Workskil Australia’s customers to meet their Annual Activity Requirements (AAR) or generally build capability and motivation. Manage all aspects of work experience Activities (including PaTH Internships and NWEPs) and conduct WH&S Risk Assessments where required. Ensure the delivery of the service and interactions with stakeholders is positive, professional, and in line with Workskil Australia values, Code of Conduct, Deed, Guidelines, policies and procedures. Ensure administration requirements and reports are accurate and up to date and provide reports and other information to management as required. Adhere to the Integrated Management System and assist with continuous improvement activities. -
Path Internship CoordinatorWorkskil Australia Apr 2017 - Jan 2020Newcastle, New South Wales, AustraliaPromote and coordinate the successful placement of clients into PaTH Internship opportunities through direct business development sales activity and employer engagement.Manage and coordinate employer PaTH Internship invitations from ESS, the Department of Employment and all other avenues. Work closely with jobactive, TtW and DES program staff in your region, and accept and manage leads. Work closely with Regional Account Managers by supporting the implementation of Internship opportunities to Workskil Australia’s Gold Employers. Undertake WHS Risk Assessments and ensure WHS Risks are appropriately identified and recorded. Work closely with the Centralised Legal Team in ensuring all due diligence requirements are met and all proposal paperwork is completed to a high standard.Work positively with the National Administration Centre. Provide strong customer service and after sales service to Employers who place interns and ensure through this process that clients are promoted into paid employment placements that lead to sustainable outcomes.Ensure the service provided is compliant with relevant employment services Deeds and related Guidelines and that Employers clearly understand their obligations and requirements.The set-up of other approved Work Experience activities (NWEP) as required. -
Work For The Dole BrokerWorkskil Australia Apr 2016 - Apr 2017Newcastle, New South Wales, AustraliaDevelop positive relationships with all ESPs within the Hunter and establish clear contact and relationships, Meet routinely with ESPs to understand the types of WfD Activities required based on job seeker numbers by geography, characteristics and upcoming eligibility, Target eligible organisations through direct marketing to develop suitable individual and group based WfD Activities, Develop varied WfD Activities to reflect the local labour market and eligible job seeker characteristics, Provide strong customer service to WfD Host Organisation’s in the Region to ensure ongoing WfD Activities continue to occur, Ensure the Service is compliant with the WfD Coordinator Services Deed and related Guidelines and that WfD Host Organisations understand their obligations and requirements, Develop draft budgets for WfD Activities and negotiate these budget requirements with ESPs in the Region, Undertake low risk Work Health and Safety (WHS) Risk Assessments. -
Senior Accounts ManagerMyroadkill Pty Ltd Jan 2013 - Mar 2016Newcastle, New South Wales, AustraliaProcure and purchase all stock and products; Analytical Forecasting; Conduct contract negotiations; Complete BAS and liaise with accountants; Set KPI’s and performance manage suppliers; Analyse, compile and present financial information for the company directors;Identify and manage risks including financial impacts of decisions; Analyse current business processes and identify improvements to sustain business objectives
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National Compliance Evaluation ManagerUgl Limited Jan 2011 - Jul 2013Newcastle, AustraliaManaged the UGL Corporate Compliance Evaluation auditing team;Conducted management systems and process audits to assess the extent of compliance to national and state legislative requirements and internal company policies and procedures;Created and managed the corporate risk based compliance audit plan that included Safety, Rail Safety, Environment, Quality and Project Management disciplines across UGL’s manufacturing, maintenance and civil construction businesses (approximately 120 x civil construction projects and 15 x manufacturing sites);Provided General Managers, Executive Managers and Chief Operating Officer with detailed factual audit reports that highlighted the positives and areas for improvement within the various UGL business units.Contributed to;Improving the effectiveness and efficiency of multiple UGL businesses;Ensuring the ongoing regulatory compliance of the UGL manufacturing, maintenance and construction businesses;The ongoing accreditation of the businesses to AS/NZS ISO9001, AS/NZS 4801, AS/NZS ISO14001 and AS 4292; -
Quality Procedures Manual WriterSelf Employed Oct 2010 - Dec 2010Newcastle, AustraliaEstablished, developed and successfully managed consultancy business in a competitive industry environment; Provided quality management consultative support services to an aircraft Maintenance and Repair Organisation (MRO); Assisted the MRO to create and implement a Quality Management System and gain an accreditation from the Singapore regulatory authority (CAAS).
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Supply Chain & Logistics ManagerJetstar Airways Feb 2007 - Oct 2010WilliamtownManaged the Jetstar Supply & Logistics Department to ensure adequate spares provisioning for a fleet of over 50 aircraft operating to more than 50 domestic and international destinations. Key account holder for approximately $75M of stock and approximately $4M of specialist tooling;Managed all spares support for Jetstar Airways network, including the Heavy Maintenance facility located at Williamtown and more than fifty line stations;Managed three central warehousing stores located in Newcastle, Sydney and Melbourne + multiple satellite line station stores in Australia and overseas;Managed additional functions, including;Component Repair and Warranty;Purchasing of all rotable, repairable and consumable aircraft parts and all commercial goods used throughout the Jetstar domestic and international network;Tool Control department that controlled the issuing, receipt and maintenance for all aircraft tooling and test equipment for the Jetstar domestic and international network;Performed supplier contract negotiations and reviews;Prepared and submitted the Supply, Warranty, Purchasing and Tool Control department annual budgets (inc RSPL business cases);Managed and conducted employee performance, counselling, engagement and on-going reviews for assistant Supply Manager, Component Controller, Tool Controller, 2 x Purchasing Officers and 15 x storemen;Conducted Risk Assessments on new processes and equipment prior to implementation;Prepared stock-take schedule, created procedures and managed stock-take implementation using subcontracted and permanent employees;Implemented safety initiatives and on-going process reviews for area of responsibility;Implemented the Supply department continuous improvement process and actively chased customer feedback to allow services to be improved;Implemented and managed the Supply department internal quality and OHS workplace audits to ensure on-going Regulatory compliance; -
Technical Publications ManagerJetstar Airways Sep 2000 - Feb 2007Newcastle, AustraliaSet-up and managed a department to control the distribution of current company and manufacturers approved maintenance data throughout the Jetstar network. I controlled the distribution of approximately two thousand maintenance publications and one thousand pilot and cabin crew publications;Managed the development and publishing of the internal Jetstar Technical Publications Department Manual. The manual detailed all the tasks performed by the Technical Publications Officers;Managed the effective implementation of the department’s on-board aircraft publications audits;Managed the effective implementation of the Jetstar network engineering line station publication audits;Set clear internal quality targets and goals;Implemented safety initiatives – Workplace inspections;Implemented and managed the Technical Review Committee Meetings to review and action all incoming Technical Data. The data included general mail to extremely important Air Worthiness Directives that affected the safe operation of the aircraft;Implemented and managed the company employee Read & Initial process across the Jetstar network. All documentation, deemed as important, was distributed in a controlled manner to each employee who subsequently signed to confirm they had read and understood the content of the document;Ensured the on-going Regulatory Compliance through the application of internal quality reviews and employee led evaluations;Managed and conducted employee performance, counselling, engagement and on-going reviews for the 3 x Technical Publications Officers;Managed ongoing process reviews and new initiatives to improve service quality and cost effectiveness. -
Technical Data Supervisor/Qa AuditorHunter Aerospace 1999 - 2000Newcastle, AustraliaSupervised and coordinated a team of people to verify and compile the aircraft build documentation for presentation to the customer (RAAF);Compiled the build information packs; including the work instructions, quality control checks and the additional change configuration data; Works Query Notes and Concessions that had been released by the design authority, BAE SYSTEMS, after the build batch was sealed;Controlled and updated publications, audited aircraft flight folders, audited the build data and the controlled serialised components on and off the aircraft;Conducted systems and process audits on the HUNTER Aerospace procedures as instructed by the Quality Assurance Manager;I establish the Publications Department on time and within budged prior to the arrival of the first aircraft into the maintenance facility;Established robust internal processes for document control.
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Assembly Engineer/PlannerMorson International 1998 - 1999Manchester, United KingdomEmployed by Morson International employment agency and seconded to British Aerospace Brough as an Assembly Engineer to work on the BAe Hawk 100 trainer fuel system;Compiled the systems and structural engineering processes for the Canadian Hawk contract;Liaised with the British Aerospace Design Office, Shop Floor Fitters and Tool Manufacturing to engineer a new centreline fuel tank for the Canadian Hawk training aircraft. -
Technical Officer/DraughtsmanForgacs Engineering Pty Ltd 1995 - 1997Newcastle, AustraliaMy initial role at Forgacs was as a design draughtsman working with a team of six estimators to compile a quote for a major Navy refit contract. My main task was to produce conceptual drawings for presentation to the Navy;Technical Officer liaising with ship owners and Forgacs engineering staff to ensure ship repairs are completed on time and within agreed budgets;Provided advice, direction and resolve engineering issues;
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Manufacturing Liaison EngineerBae Systems 1992 - 1994Brough, United KingdomLiaison Engineer for a large assembly department. The department comprised of approximately 110 fitters and assembled a wide range of Hawk 100 and 200 components, including glareshields, control boxes, pylons, wing tips, tail planes, fuel systems, fuse and wing structures etc;Ensured a smooth, problem free work flow through the assembly department, by a hands on approach to Design and Engineering queries;I was the Engineering representative located on the shop floor to liaise between the Quality, Design and Production Departments to ensure the timely resolution of engineering build queries;Built relationships and confidence between design team and shop floor fitters. During this period I gained an in depth working knowledge of BAe’s quality procedures and design query systems;Resolved an ongoing engineering issue with the Hawk wing tip interchangeability;When I started in the role there were over sixty outstanding engineering queries raised by the shop floor fitters. I reduced and maintained the number of queries to fewer than five;Promoted and improved the teamwork and relationships between the shop floor, design and engineering teams;By my actions and dedication to resolving ongoing issues I was able to raise the profile of the engineering department within the manufacturing departments;Skilled with reading and understanding aircraft design drawings and data and interpreting the information into engineering instructions/advice; -
Manufacturing & Planning EngineerBae Systems 1990 - 1992Brought, United KingdomUsed IBM computer aided production engineering and ANVIL 4000 CAD systems to draw and plan the manufacture of aircraft components;Engineered new and improved existing production methods of manufacturing aircraft components, assembles and systems;Created new written processes (Work Instructions) from advanced design information on a system developed by BAe called P.E.G.S. - Production Engineering Group Systems. The processes incorporate all the necessary information required by the production department to manufacture an aircraft, similar to an instruction manual. The process would specify the build sequence, include the tooling, fixtures, parts lists, drawing references and quality control inspections. -
Mechanical & Systems FitterBae Systems 1988 - 1990Brough, United KingdomI completed my apprenticeship and spent the following years fitting and testing fuel and hydraulic systems in pre-flight Hawk 100 & 200 series, wings and fuselage;Spent some time as an Airframe Fitter assembling wing structures including frames and skins;This type of work requires a great deal of responsibility and a high level of understanding of the systems. -
Apprentice Mechanical FitterBae Systems 1984 - 1988Brough, United KingdomI served a four year apprenticeship with BAe. The first year was spent in a training centre and the following three years working in various production centres with a qualified fitter.
Andy Litten Skills
Andy Litten Education Details
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Hull CollegeMechanical Engineering
Frequently Asked Questions about Andy Litten
What company does Andy Litten work for?
Andy Litten works for Ideagen Plant Assessor
What is Andy Litten's role at the current company?
Andy Litten's current role is Account Manager.
What is Andy Litten's email address?
Andy Litten's email address is li****@****.com.au
What is Andy Litten's direct phone number?
Andy Litten's direct phone number is +614316*****
What schools did Andy Litten attend?
Andy Litten attended Hull College.
What are some of Andy Litten's interests?
Andy Litten has interest in Manage Under 6 Soccer Team, Justice Of The Peace, Spending Time With My Family, Home Improvements, Sailing, Camping, Fishing.
What skills is Andy Litten known for?
Andy Litten has skills like Risk Assessment, Manufacturing, Change Management, Internal Audit, Policy, Supply Chain, Quality Auditing, Logistics, Technical Writing, Aircraft, Defence, Operations Management.
Who are Andy Litten's colleagues?
Andy Litten's colleagues are Martin Baker, Andrew Pittaway, Shaun Whittaker, David Craig, Scott Morrow, Ben James, Gus Cheney.
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Andy Litten
Tomago, Nsw
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