Andy Madge Email & Phone Number

London, England, Gb

London, United Kingdom

• Delivered projects for 15 years using a wide range of technologies including Docker, Amazon Web Services, Terraform, Python, Node.js, Microservices architecture, OAuth2/OIDC, Vue.js, C++, Java• AI technologies including Natural Language Processing, Deep Learning Neural Networks, Large Language Models including GPT-4, Generative and Embedding/Vectorisation• Integrated Creative Virtual tech into client systems for personalised responses based on user data. This produced significant measurable improvement in end user feedback• Strategic planning of infrastructure and workflows. Standardised approaches across territories, enhancing efficiency, consistency and collaboration between global regions• Managed team of developers and recognised for effective mentoring both by senior management and team members• Designed and implemented team workflow which optimised both responsiveness and internal resource allocation. This resulted in better predictability of delivery and improved ability to prioritise. Project Managers’ feedback indicated it increased their confidence in delivery estimates• Advocated for architectural redesign of products using microservices. This accelerated product iteration• Overall responsibility for AWS infrastructure, including cost monitoring and optimisation, and following the Well-Architected Framework• Streamlined and standardised software releases with Docker and CI/CD, accelerating the release cycle• Introduced improved processes across the technical team and beyond, including standardised release, packaging, deployment and versioning• Strengthened company security posture, including Cyber Essentials certification• Led migration from physical servers to cloud on AWS, and no to containerisation

London Area, United Kingdom

IT Consultancy and Software Engineering services on contract basisWeb design and ad-hoc technical support and training

Successor to Connexions North London, providing most of the same services. All IT systems were carried forward to Y-gen and I retained the same responsibilities for them.

London, United Kingdom

Government-funded organisation offering advice and guidance to young people across four boroughs of North London.• Managed network infrastructure encompassing Windows Servers, VMware ESXi hosts, MS Exchange and over 200 client workstations. Responsibilities included patch management via WSUS, system monitoring, proactive maintenance, and performance optimisation.• Directed the administration and upkeep of an IIS and MS SQL-based intranet system, ensuring secure document access for staff and partners.• Planned, implemented and maintained a Citrix farm serving 200 users across 40 locations, ensuring seamless access and performance for critical daily applications.• Oversaw McAfee Anti-Virus/Spyware/Spam suite via ePO, ensuring all systems were shielded with current protections and generating regular reports to identify emerging issues.• Established a robust backup system with daily off-site tape transfers and routine restoration tests to safeguard data integrity.• Led and developed the IT team, focusing on mentorship and skills enhancement, including the training and development of an IT modern apprentice.• Provided tailored IT support and training to users across all levels, ranging from senior managers to operational staff, addressing diverse needs and levels of IT proficiency.

Cowbridge, South Wales

Introduced numerous systems which facilitated the growth of the company during my time there, including:• Windows Active Directory/SBS/Exchange/SQL Server• Course booking database integrating SQL Server and Exchange• Dynamic website updated via the course booking database and supporting online booking

Bsc, Software Engineering

Part-time

Computer Science