Focal Point is an independently owned NZ business belonging to a global Business Coaching Franchise network. We provide advisory, coaching and training services to businesses. Our focus is to improve personal and professional performance using the FocalPoint coaching framework, globally proven material and tools, combined with my own 25 years plus of skills and experience.Our point of difference is that we are local, regional and national operators, managers, leaders and past owners at SME through to global corporate level. Our USP is having the ability to pull on proven resources, domestic and global professional networks to ensure we deliver on client needs. Key Responsibilities - Establish NZ Master Franchise network of independently owned business coach and trainers. - Use the global model as a base to implement NZ specific business support requirements.

Kings is an Australian owned and operated company established in 1991 offering integrated supply chain solutions across Australia and New Zealand. Key Responsibilities - Lead and manage the New Zealand (NZ) business unit, meeting: profit, revenue, brand, safety, service, and people target as agreed with the CEO and board objectives. - Motivate, inspire, coach, mentor and effectively communicate to the management team and staff the business plan, priorities, and performance of the business. - Ensure all employee and subcontractor engagement, development and retention programs comply with NZ legislative and compliance obligations. Achievements - Secured two large corporate 3rd party supply contracts within first 12 months of role commencement resulting in over 1m of incremental revenue combined at 35+ % gross margin. - Led business through COVID period with no material long term impact on staff or customer base, despite 6 weeks revenue loss of 70% due to forced industry related business closures. - Led and concluded NZTA Audit following a Notice for Improvement. Result being formally recognised as demonstrating HSEQ Capability, Compliance, and safety culture systems operating in a live environment. - Won Quarterly Kings group 2022 Leadership Award. Criteria set against leadership success & growth of organisation contribution, special reference to COVID performance given remote business unit.

Key Responsibilities - Accountable and responsible for +50 direct/indirect reports. - Mentor and coach NZ operational and compliance network of managers & supervisors - Partner with the Managing Director and Senior Management team to grow the business and strategically drive the operational function to support sustainable business growth. - Drive Legal Compliance, Health & Safety and Environmental initiatives where required. - Ensure efficient transport of product to attain maximum profitability and achieve contracted service level agreements. Achievements - Led RFP team, completed and submitted key national customer application through to presentation resulting in attending the shortlisted interview panel final stage. - Implemented revised supervisor and driver induction and training program improved process and performance reducing financial cost to serve >than 10%

Team Global Express delivers a full suite of end-to-end transport / delivery services and comprehensive logistics management solutions to customers operating in 28 branches, allowing interaction and support right across New Zealand. Key Responsibilities - Member of the Toll Global Express NZ Senior Management Team - Drive a Health and Safety culture and led the NZ Incident and Injury Free Leadership Team - Provide leadership and direction to 120+ FTE and 50+ independently owned contractor drivers. - Full management & ownership of two NZ divisional budgets and P&Ls to deliver EBIT targets. - Revenue of $50m+ responsibility and accountability. - Full recruitment, people development and succession planning responsibility. - Commercial strategic direction accountability for Toll NZ. - Relationship management for key domestic and global clients Achievements - Appointed as inaugural Leadership Team Chairperson for the Toll Global Incident & Injury Free (IIF) New Zealand. Resulting in 128 workshops (1,673 people inducted) into a new H&S strategy to address compliance issues and serious harm following a fatality in the workplace. - Toll Specialised Transport (TST) FY19 YTD, Revenue up v FY18 and returned positive EBIT. - TST Board Cartage business unit customer rate increase negotiated and achieved outside of contract terms due to unforeseen industry cost Increases. 7% increase achieved offsetting P&L negative YTD variance, upside of approx. $1m revenue. Progressed to ‘open book’ commitment from customer to address challenging unforeseen costs. - Managed closure of TST Relocations business unit resulting in removing loss and EBIT improvement of $400-500k for FY19. - Project leader for new parcel conveyor investment and installation into Auckland parcels, budgeted revenue protection of $720k per annum. Successfully relocating existing Auckland overhead scanner to Christchurch parcels to achieve budgeted revenue protection of $260k for FY19.

Aramex is a leading global provider of comprehensive logistics and transportation solutions. In 2016 Aramex cemented a footprint in this market with the acquisition of Fastway Couriers. Key Responsibilities - Leadership, Management and Governance to 55+ FTE and 88+ independently owned Franchisees within Fastway Auckland. - Develop and implement a Business Plan that achieves the objectives and vision set by the CEO & Board of Directors. - Achieve an annual Profit and Loss budgeted target that reflects the expectations of the CEO & Board of Directors in respects to profitability. - Accountable to the CEO & Board of Directors for all functions of the franchisee relationship between Courier Franchisees and the company. - To ensure that the company complies with all obligations under its Regional Franchise Agreement with Fastway Couriers (NZ) Ltd. Achievements - Aramex new ownership financial year reporting transition implementation achieved by Dec 2016 target. - 2017 Business plan & budget completion factoring 5% sales revenue growth target. - Traded business within budget target overachieving v sales target growing at 11% revenue increase. - Annual externally audited compliance rating of 91.5%, best national Regional Franchise result for 2017. - NZ Offshore call centre project led representative to determine viability and <20% cost saving. - North Shore commercial property depot relocation completed (incl exit makegood) within target budget of $75k.

Fonterra is the world’s largest exporter of dairy and arguably NZ’s largest company. FBNZ is the domestic sales & marketing business unit within the company. Key Responsibilities - Responsible for the Anchor Franchise sale & purchase process and all respective legal agreements. - NZ Franchise territory consolidation project lead. - Franchise network Development, Improvement, Health, Safety & Compliance lead. - Implementation of the NZ Foodservice distributor strategy. - Build and maintain internal and external relationships with key stakeholders at senior leadership/ownership level. - Manage And lead a team of Key Account Managers across large customer portfolios and accounts. - Work closely with the National Sales Manager around planning, strategy, revenue growth and profit improvement Achievements: - Updated and refreshed Anchor Franchise sale & purchase process to ensure recruit calibre improved. - Successfully reduced and consolidated 90 Franchise businesses down to 45 areas and independent owners. - Improved Health & Safety engagement and execution within NZ Franchise network. - Implementation of FBNZ Foodservice Distributor Strategy. - Strategic partnership sessions implemented with Bidvest NZ exec team (largest NZ customer) and facilitated on a quarterly basis. ‘Healthy tension’ relationship improved and business models whilst contrasting better understood and aligned where possible. - F15 channel result - Volume 109% v budget, standard GM 129% following LY reduced profit due to lack of strategy. - Secured a MOU with Tank Juice Bars for 730,000 litres of Frozen Yoghurt worth $334k of GM. CBM is $279k p.a. and if we include fixed factory overhead recovery total incremental benefit is $536k pa.

Franchisor owned Regional Franchise within the Aramex NZ operational branch network. Key Responsibilities - Responsible for Fastway Couriers Auckland Franchise sale & purchase process and transactions.- Franchise recruitment & induction training process improvement. - Improve calibre and capability of Auckland Courier Franchisees - Management of Regional Franchise Managers and marketing team. Achievements- Updated Franchise Training and Recruitment process and manual completed and adopted for NZ network. - Completed 27 Franchise sale agreement within contract period, positively affecting business performance and calibre. - Developed new training modules and programme timetable again improving Franchisee performance,

Independently owned Regional Franchise responsible for all management and operations from Cape Reinga to Warkworth. Key Responsibilities - Full P&L responsibility, management, and operational ownership of Fastway Northland Regional Franchise. - 8 FTE & 14 Courier Franchise legal agreement governance and management responsibility. - Compliant with NZ Franchise system to ensure business policy, process, and financial performance maximised. Achievements: - Historically business had zero value and losing approx. 200k per year – the award added company asset value, built profile and enable the sale at a significant profit - Turned $30 asset investment into $360k of value. - Achieved NZ Franchise record compliance score of 96% from 55% within one year of ownership. - NZ ‘Regional Franchisee of the Year’ 2010 and Franchise Association of NZ (FANZ) ‘NZ Master Franchise’ Award 2010/11.

Independently owned Anchor Franchise is operated as part of Fonterra Brands (NZ) Ltd, which is owned by Fonterra. Key Responsibilities - Full ownership responsibility for retail & commercial distribution of FBNZ products within Northland territory - Obtained sales of business within 2/3 years at a 50% plus profit v initial purchase price Achievements: - Fonterra NZ Master Franchisee of the year, Top 10 2005 & Winner 2006 - Obtained sales of business within 3-4 years at a 50% plus profit v initial purchase price