• Centralize the daily print production in coordination with the Chief Executive Officer by instituting an automated job tracking system which allowed the organization to increase capacity 30 percent in 3 years.• Execute print production of all marketing signage for 400 grocery stores across multiple markets, while navigating evolving state and federal regulations throughout the height of the Covid-19 pandemic.• Arrange print production and schedule site surveys for grand openings and grand re-openings through strategic planning with Marketing Managers, Installers, Designers, and Production, successfully rebranding 250 grocery stores in the northeast region over the course of 2 years.• Spearhead the print production, kitting and fulfillment of 39 campaigns to 300 gas stations by optimizing processes and leveraging data to automate the pre-production and post-production processes, distributing over 500 assets—between 50,000–150,000 pieces—on a bimonthly basis.

• Consulted with the Chief Operating Officer to identify internal process improvements to reduce expenses and increase sales revenue by 67%, from 2017 to 2019.• Served as direct supervisor for Graphic Designer, Project Manager, Kitting Manager and coordinated with the Director of Construction for installations.• Directed daily client interactions, meetings, and presentations to ensure the client needs are understood, properly documented and tracked, while anticipating potential issues and assisting with conflict resolution• Reviewed and approved production standards for marketing collateral and point-of-purchase advertising to maintain a high level of quality control.

• Collaborated with the Vice President of Digital Workflow to develop and implement new innovative technologies to improve efficiency through automation, reduced pre-production from 24-48 hours to less than 8 hours and increased employee productivity 2:1.• Reported to the Director of Operations in Massachusetts and served as a liaison between facilities in 3 states: Colorado, California and Massachusetts.• Monitored the daily workflow of Circle East and delegated tasks to 5 full-time designers on-site and supported 31 full-time designers across 3 facilities.• Partnered with the Process Engineering department to define parameters for a new transit division and trained 3 Prepress Transit Specialists to process files for bus wraps, transit graphics and vehicle wraps.Proposed workflow improvements to the Process Engineering department by identifying and communicating potential process improvements, developing implementation plans and schedules and working with the team to implement changes.• Interpreted order information and implemented decisions by focusing on speed, quality and accuracy.

• Tracked the incoming daily workflow and assigned new projects to designers.• Managed the daily workflow of 5 top national and international accounts, while providing continuous creative support for house accounts.• Specialized in grand-format printing and out-of-home advertising: banners, billboards, building wraps, bus wraps, floor graphics, vehicle wraps, wallscapes and window clings.

• Designed advertisements for existing accounts and generated concepts for new business development.• Ensured quality standards were met for clients during press checks by matching color against customer supplied proofs across multiple platforms and substrates working with advertising agencies to maintain client brand guidelines.

• Provided consistent creative support in a fast-paced work environment while prioritizing time-sensitive projects.• Verified files met client specifications through all stages of pre-production to detect problems and prevent any potential issues during the production process.

• Produced custom wide-format graphics and promotional materials under the Graphics / Projects Director.