Andy Megas Email & Phone Number

Washington, DC, US

Falls Church, Virginia, United States

Responsible for front of house operations and enhancing the customer experience at Solace Outpost Falls Church.Initiated the Open Mic Music and Sunday Jazz Brunch series of events.Promoted to manage the Live Music program.Responsible for identifying, booking, scheduling, and promoting ongoing musical events.

Ashburn, Virginia, United States

* Lead Front of House service and customer interaction at a award winning craft beer operation* Initiate business partnerships, customer retention, and develop/manage live music event programs * Lead and train staff on beer education, brewery history, and provide examples of best practices to drive on/off premise sales

• Manage mission-oriented activities for associations and non-profit organizations
• Responsible for providing account management support to event management, training, certification, and strategic non-dues revenue programs
• Mastered various detailed oriented projects utilizing professional communication skills satisfying both internal and external clients
• Improved work flow and response time of a certification program of 15,000 members by 50%
• Proficient with various Association Management Software, Databases, Microsoft Office suite, and CRM systems
• Worked closely with cross-functional groups, handled multiple tasks and priorities

Arlington, Virginia, United States

* Manage and lead customer service duties at a legendary craft beer gastropub restaurant* Initiate and develop special events including and live music entertainment programs to increase revenue and expand base of patrons* Provide leadership and training to new staff on best practices covering operations and customer service

Falls Church, Virginia

• Led Sales and Business Development for the company's team of eight (8) Account Representatives
• Responsible for setting strategy, objectives, department budget and goals while creating a positive environment to enable the team to reach revenue targets
• Provided mentoring, training and coaching utilizing a collaborative style to enrich the personal growth of each representative
• Established new territory plans, new incentive programs, and surpassed sales volume targets for the Account Team
• Utilized Salesforce platform to manage client communications, revenue pipeline and performance metrics
• Negotiated with key youth association leadership and collaborated with internal software development staff to increase customer satisfaction

Arlington, VA

• Opened new office in Washington DC to stimulate strategic Business Development efforts in the Federal Market
• Responsible for identifying and establishing key relationships with agency program managers, contracting officials, and small business advocates to drive revenue growth in the sector
• Led strategy to create effective teaming relationship with partners to capture open market, Government Wide Acquisition Contracts (GWAC), Blank Purchase Agreements (BPAs), and set-aside contract opportunities
• Increased sales pipeline of procurement opportunities from $10 to $25 million. Won competitive new procurement contract awards at Department of Health & Human Services and the Metropolitan Washington Airport Authority
• Directed and maintained Account Management activities and contract fulfillment obligations at the FAA
• Proficient user of Bullhorn CRM system to manage pipeline, contacts, and communications

Vienna, VA

• Responsible for sales of professional development learning programs to federal agencies
• Specialized in the Financial Management practice area increasing revenue of Civilian and Department of Defense accounts
• Successfully led account team to develop multi-Million-Dollar training programs. Doubled revenue from $1.8 million to over $3.6 million annually
• Developed enduring relationships with C level decision-makers as well as key program managers and functional staff
• Collaborated with curriculum development staff to produce specialized content and new online learning programs at FAA, USACE, and DOL
• Responsible for RFP negotiations, procurement responses, and contract management activities.

Falls Church, VA

• Led Sales and Marketing efforts for a firm dedicated to providing web-based services in the sports administration market
• Successfully introduced new product offerings focused on volunteer-based youth sports organizations
• Developed over 100 new accounts in new product line, and retained 95% of new clients in annual contracts
• Worked closely with product managers and web designers to satisfy customer requirements
• Formed a strategic client partner users group to guide product development
• Became a proficient user of web-based content management systems, registration systems, and scheduling software

Vienna, VA

• Successfully managed account territory of wholesale Internet Service Providers selling Internet Bandwidth and Network Access Services
• Exceeded quota targets in 2000 and 2001 by 150 and 125%
• Promoted from Client Development Manager and Account Manager positions
• Mastered proficiency in all elements of the order to bill process.
• Developed strong rapport with internal Engineering, Implementation, Financial Review, and Billing Operations staff to answer client queries and increase customer satisfaction
• Received Cable & Wireless Global Worldwide Performance Award 2001 as one of 35 recognized for superior contributions to the organization