• Welcomed guests into the establishment while accommodating specific needs• Serviced guests with food and beverage requests in a timely, professional, and friendly manner while in a fast-paced, changing environment• Took advantage of excellent menu knowledge to advise customers and upsell menu items when possible• Performed cashiering functions by closing checks and preparing end-of-shift reports

• Collaborated with students one-on-one in developing improved communication skills/writing habits• Developed and implemented personalized learning plans for over 50 individual student needs• Tracked and documented progress for 20 students, revising material as necessary