Andy Morgan Email & Phone Number

Saint Paul, Mn, Us

Greater Minneapolis-St. Paul Area

Applying nearly 30 years of experience through consulting in the areas of Product Delivery and Technology Operations.I’ve always maintained an independent consulting practice while oscillating between internal leadership roles and being part of established consulting practices. - Assessing teams, technology and organizations with delivery challenges then establishing paths forward- Workshops that range from working through roadblocks to establishing roadmaps- Coaching and mentoring leaders- Coaching and mentoring delivery teams- Leading teams towards delivering established objectives and outcomes

Greater Minneapolis-St. Paul Area

The Twin Cities is not a big action film town so this is not a full time position. Even so training stunts has taught me many lessons applicable to my more corporate professional positions.In addition to stunt performing Tumblemonster has experienced stunt riggers. We can fly you or pull you through a wall and make sure you walk away from it.Team member of Tumblemonster Stunt Team. Twin Cities based movie stunts team. Team skills include high falls, martial arts, ratchets, wire work, fight choreography and more.Film Credits include: Memorial Day, Corridor Digital Projects, multiple shorts and music videos

Greater Minneapolis-St. Paul Area

Led the Minneapolis development team responsible for building and managing the US based Sport API products.

Greater Minneapolis-St. Paul Area

DevJam is a group of collaborative agilists based in Minneapolis who teach, coach, and practice a pragmatic blend of product, processes and technologies that consistently deliver value to customers and clients around the world.

Greater Minneapolis-St. Paul Area

The proprietary NGIN platform is used by thousands of local sports organizations and national governing bodies alike to run their websites, tournaments, leagues, player registration and mobile applications.Responsibilities:Lead the activities of the Product Management team focused on defining the direction and enhancements plans for products and companion products delivered via a SaaS platform.Accomplishments:- Working with engineering established and managed a product roadmap covering five platform product and mobile companion products- Worked with team to implement organizational readiness practices which insured success during significant releases and marketing campaigns

Greater Minneapolis-St. Paul Area

The proprietary NGIN platform is used by thousands of local sports organizations and national governing bodies alike to run their websites, tournaments, leagues, player registration and mobile applications.Responsibilities:Lead the activities of the Product Management and Product Development teams focused on building and enhancing the SaaS based product suite used by 1,000s of sports organization.Accomplishments:- Increased team size by nearly 50%- Implemented practices that reduced custom development effort by greater than 50%- Changed the team structure to align capacity with product strategy- Reduced simultaneous activities to focus capacity most important activities

Greater Minneapolis-St. Paul Area

RedBrick Health is a consumer health engagement company that helps organizations create real behavior change. They combine behavioral and clinical expertise with adaptive technology and an open platform to produce a more personal experience in web, mobile and live interactions. They serve large, self-insured employers, insurers, providers, brokers and strategic distribution partners. Responsibilities:- Technical Implementation Team- Data Operations Team- Infrastructure Operations Team- Service Desk Team- On-site screening logistics Team- Data Entry TeamKey Accomplishments:- Implemented a Capacity Forecast Model to accurately predict monthly capacity requirements based on historical and sales pipeline data- Improved on-site biometric screening team practices which corrected expectation issues, improved financial performance, and reduced error rates- Transformed basic data entry team into internal services organization to execute on internal special case projects requiring flexible staffing and attention to detail- Worked with product development to implement specific product features to reduce service request volumes - estimated 15% reduction in volume- Continuously worked with Service Desk Vendor partner to move increased workload from internal staff to elastic partner staffing model- Moved infrastructure operations team from disconnected model to product integrated model

Godengo is a local media services business delivered as a SaaS model with a focus on hosting, operating and managing websites for nearly 100 magazine publishers across the country. In addition to the technology platform Godengo provides services for advertising operations, advertising sales, and professional services. The content management and delivery platform provides the technology base for all websites delivered by Godengo and routinely delivers 10M monthly page to 2M unique visitors.Key Accomplishments:- Technical due diligence contributing to the eventual purchase of Texterity- Work with customers, executive leadership and board to establish product roadmap and development priorities and then work with Godengo board and leadership to communicate to customers and prospects- Worked with the sales organization to help grow the customer base by nearly 50% in the first year- 12 month traffic growth of 60% through a mix of new customers and growth in existing customer traffic- Institute Development methodologies modeled on Agile practices resulting in increased development velocity and improved system stability- Improve service desk process to increase ticket resolution rate and reduce time to resolution- Improve customer implementation methods to reduce effort associated with deployments- Planned infrastructure optimization to reduce costs by 25%

IB is a Twin Cities based Internet company focused on hosting, operating and managing websites for 65+ local media properties. As the leader of the technology organization I was responsible for Product Management, Software Development and Infrastructure Services. The content management and delivery platform provides the technology for all websites delivered by Internet Broadcasting and routinely deliver 500M+ page views, 70M videos, 13M unique visitors a month and routinely had 75+ live video streams in progress.Multiple RolesInitially hired as a Systems Architect for hosting infrastructure and left the organization as Vice President, Platform Technologies. Prior to the VP role I held multiple positions with increasing responsibility and influence; Manager of Systems Architecture Group, Director of Systems Architecture and Software Development, and Vice President of Software Development and Architecture.Key Accomplishements:- Authored a technology roadmap to address a shift in market and customer expectations associated with a changing industry dynamics and a shift in the IB business model- Through a combination of staff reductions, expense scrubbing and technology improvement, successfully navigated through 20% cost reductions while improving availability and quality- To address concerns with system reliability drove culture change to move the Product Development organization to a higher standard of qualityo Improve usability and UI for technology platformo Adoption to Agile development practiceso Implemented and enforced change control and release management practices, changing outcome from repeated release failure to 500+ releases without service interruptiono Establish and manage to SLA metrics for Availability (99.9%) and Application Response Time- To address expectation management and prioritization issues I consolidated the organizations development activities and drove the establishment of work load management practices

Agiliti was a St. Paul, Minnesota based Managed Services Provider providing a diverse set of multi-tenant, managed services to 100s of unique customers. Agiliti merged with Vericenter during the spring of 2005.VP of Technology/CTOResponsibility for the technical roadmap and architecture. In the role of VP led a team establishing a 24 month technical roadmap, led and reorganized the Technical Advisory Board, led the development organization and the security efforts. Principal Strategic ConsultantIn 2003 Agiliti added consulting to their portfolio of services. I joined the Agiliti professional services groupas the third consultant in a group that that grew to 12 consultants. As a principal strategic consultant my responsibilities include: co-leadership in establishing and guiding strategic technical direction for Agiliti’s managed services and technical leadership consulting with Agiliti’s customers.

Sharp Sky Partners (SSP) is a Professional Services firm specializing in Business and IT Management Consulting. As a co-founder and managing partner, my responsibilities included all aspects of growing and delivering a service based business. This included service definition, sales, budgeting, personnel decisions, strategic planning, back office functions, and service delivery to customers. The company grew from two people in 1999 to 10 consultant and in excess of $2M of revenue.

Contracted by BestBuy.com to conduct an initial infrastructure assessment focused on performance and fault tolerance. The assessment validated the design and performance of the infrastructure at the production site managed by their business partner Exodus. A by-product of the assessment was an illustration of the need to address the development, testing and staging environments for the production site. The follow-on project was the design and deployment of the new environments which were used during a shore-up effort to support development and verify application architecture improvements. These new environments were instrumental in helping Bestbuy.com create and test eCommerce site improvements that allowed the site to easily absorb a 2x order volume the following year.

Greater Minneapolis-St. Paul Area

Principal Consultant – Network Architecture Group 1993-1998As a principal level technical consultant my role encompassed design, architecture and implementation services for clients covering all aspects of IT Infrastructure. Typical projects included desktop / server migrations, data storage strategy, network architecture, IT convergence strategy, eCommerce infrastructure strategy, business continuation strategy, voice / video architecture, network / system management, IT outsourcing assessments, network performance tuning, etc.

Business Development Consultant – Infrastructure Services 1997-1998The position encompassed developing business strategies, new service offerings, sales support, personnel management and P&L management for a new business unit focused on providing customers with solutions as opposed to staff augmentation consulting services.

Greater Minneapolis-St. Paul Area

Consulting practice focused on desktop and LAN support for SMBs.