Please complete the CAPTCHA to continue
@viking.com
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Andy Nethken is listed as Customer Relations Agent at Viking at Viking, a with 3284 employees, based in Broomfield, Colorado, United States. AeroLeads shows a work email signal at viking.com and a matched LinkedIn profile for Andy Nethken.
Andy Nethken previously worked as Customer Relations Agent (Tier 2) at Viking and Franchise Relations Specialist at The Ups Store. Andy Nethken holds Bachelor Of Arts - Ba, Visual And Performing Arts from University Of California San Diego.
This section adds company-level context without repeating Andy Nethken's masked contact details.
AeroLeads found 1 current-domain work email signal for Andy Nethken. Compare company email patterns before reaching out.
Over 13 years of experience in franchising. Skilled in franchise relations, conflict resolution, customer service, event planning, awards and recognition, and creative problem solving. B.A. in Visual Arts from UCSD. Professional certificates in UX Design and Brewing.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Customer retention through compassion, empathy, and education. Advocate for the customer by promoting positive change within company. Expert use of critical thinking, creative problem solving, and negotiation skills. Log all calls and concerns in Microsoft CRM Dynamics. Research and analyze problems to resolve customer concerns.
Greater San Diego Area
- Manage a $175k annual awards and recognition program for over 4,500 franchises. This includes STR, anniversary, compliments, and monthly and quarterly achievements. - Oversee the renewal process for all area franchisees in the network. - Conflict resolution between franchisees and various parties before they reach litigation. - Administration and analysis of an annual franchisee satisfaction survey. - Assist in event planning including AV budgeting, breakout scheduling, and onsite logistics.
Greater San Diego Area
Mediate conflicts between franchisees and other parties while maintaining a positive working relationship between both sides. Involves creative thinking, managing expectations, and negotiation. Often, I was the last stop before litigation.
Greater San Diego Area
Maintain positive relations with retail customers by assisting them with their concerns and requests for information. I was responsible for being an intermediary between franchisees and customers. I manned a phone in a call center, managed the team inbox, worked as a liaison between The UPS Store HQ and UPS Corporate, and monitored social media on Twitter and Facebook. I also oversaw many escalated issues and high profile cases coming directly from upper management at UPS.
Other employees you can reach at vikingcruises.com. View company contacts for 3284 employees →
Susan Grigoreas
Colleague at VikingHanson, Massachusetts, United States
View →
BB
Bartosz Balwierz
Colleague at VikingTułowice, Opolskie, Poland
View →
KL
Katherine Leoncheva
Colleague at VikingUkraine
View →
RR
Rhene Ric Tumandao
Colleague at VikingMetro Manila, National Capital Region, Philippines
View →
MA
Mo’Men Alhagar
Colleague at VikingLuxor, Egypt
View →
DS
Diana Sullivan
Colleague at VikingScottsdale, Arizona, United States
View →
KV
Klaydon Vaz
Colleague at VikingSouth Goa, Goa, India
View →
AS
Aleksandra Sergeeva
Colleague at VikingRussia, Russian Federation
View →
YG
Yolanda Glynn
Colleague at VikingTampa, Florida, United States
View →
LC
Liliana Carreira
Colleague at VikingTomar, Santarém, Portugal
View →
Quick answers generated from the profile data available on this page.
Andy Nethken works for Viking.
Andy Nethken is listed as Customer Relations Agent at Viking at Viking.
AeroLeads has found 1 work email signal at @viking.com for Andy Nethken at Viking.
Andy Nethken is based in Broomfield, Colorado, United States while working with Viking.
Andy Nethken has worked for Viking and The Ups Store.
Andy Nethken's colleagues at Viking include Susan Grigoreas, Bartosz Balwierz, Katherine Leoncheva, Rhene Ric Tumandao, and Mo’Men Alhagar.
You can use AeroLeads to view verified contact signals for Andy Nethken at Viking, including work email, phone, and LinkedIn data when available.
Andy Nethken holds Bachelor Of Arts - Ba, Visual And Performing Arts from University Of California San Diego.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts