Andy Nguyen Email & Phone Number

Kitchener, Canada Area

• Accepted into the Preferred Freelancer Program (1%)• Completing writing projects ranging from Web Content, Copywriting, Article and Blog Writing, Rewriting, Proofreading, Editing, and more across various niches• Delivering content that’s optimized for search engines and readers to improve brand authority and SEO, and to increase web traffic

• Migrated to a CMS to manage the existing website• Created, designed, and monitored the online store using WordPress & Google Analytics• Helped create a digital version of the instore menu using InDesign• Serving customers daily and continuously learning how to deal with uncomfortable situations in a professional and reasonable manner• Enforcing restaurant regulations and processes such as dining etiquette, inventory management, food preparation, takeout, and delivery

Kitchener, Ontario, Canada

• Wrote and optimized articles and e-commerce posts for SEO at the highest level of editorial standards.• Part-time to full-time freelancer writer covering mainly tech-related articles. Also wrote about gaming, posture, ergonomics, and more.• Researched and wrote e-commerce roundups of the top products in any given category.• Worked with editors to finalize submissions.• Still have more than 40 articles scheduled to publish as of May 2022.

Waterloo, Ontario

• Recreated, designed, and simplified the restaurant's website using WordPress• Worked with a developer to build a functional ordering and receipt system• Managed social media to drive sales, increase traffic, and optimize conversions

Waterloo, Ontario

• Organized and created landing pages to increase traffic and improve SEO • Analyzed digital marketing efforts using Google Analytics to optimize marketing strategies• Conducted topic and keyword research and edited podcasts and webinars for marketing resources and social media posts • Identified areas where on-site SEO metrics could be improved through A/B testing• Provided evaluation and budgeting for global event proposals

Kitchener, Ontario, Canada

• Leveraged social media to increase traffic and collect writers to improve SEO• Designed and optimized pages using on-site SEO and implementing off-site SEO strategies • Designed new promotional strategies to increase online and in-store sales• Developed email marketing campaigns to increase repeat sales and customer loyalty

Kitchener, Ontario, Canada

Non-disclosure agreement.

Toronto, Canada Area

• Sold Rogers and Bell internet, television, satellite, TELUS, XOOM Energy, and Anovia payment machines directly to consumers• Recruited and coached a line of 9 independent business owners (IBOs) • Attended training seminars to enhance my knowledge on direct marketing• Qualified prospects, cold-called, and networked to acquire new customers and IBOs

Kitchener, Canada Area

• Sold high-end clothing and exceeded daily sales quotas with commission• Learned how to follow a retail sales process• Utilized personal selling skills to build on-going relationships with customers• Dealt with complaints and organized the store in a professional manner

Toronto, Canada Area

• Sold HVAC systems through door-to-door commission while building relationships• Prepared installation and contracts for customers, making sure they understood exactly what they were getting• Enhanced personal selling and interpersonal skills to think more creatively and quickly

Waterloo, On, Canada

• Assorted raw plastic and packaged productsThis factory position was a simple, moderately paced job. Was introduced by a friendly friend to help out for a short period of time.