Andrew Nicholls Email and Phone Number
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Experienced Project Manager and Business Analyst with a demonstrated history of system migrations and process improvements in the telecommunications, nuclear and Broadcast Media industries. Skilled in Performance Tuning, Perl, PHP, Data Migration, and Databases. Strong accounting professional with experience of managing data migration projects and development teams.
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Project ManagerTown Of Hilton Head Island Sep 2023 - PresentHilton Head Island, South Carolina Area
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Systems AnalystTown Of Hilton Head Island Nov 2017 - Sep 2023Hilton Head Island, South CarolinaManaged suite of MIS systems for the Town. Managed the migration of Financial, HR and Permitting to SaaS. Used BPM best practices to streamline town processes.
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Manager Billing AnalyticsAcn Jun 2015 - Oct 2017Concord, NcManaged a small team of Business Analysts responsible for day-to-day operation of billing system. Analyzed data across five different databases and identified and corrected discrepancies. Maintained product catalog and other system configuration settings. Produced Excel reports on system performance. Worked with external print vendors on XML invoice rendering. Wrote ETL scripts for a billing system migration. Produced auditing spreadsheets for AR, traffic and usage. Generated SQL reports for finance, Dunning and traffic reporting. -
Business Analyst - BillingAcn Apr 2010 - Jun 2015Recruited as a billing SME for the launch and operation of ACN’s commercial VoIP service.Solely responsible for all aspects of billing system. Generated test plans for verifying billing system functionality, with emphasis on Call Detail Record (CDR) mediation and rating. Wrote operational manuals and procedures for bill runs.Managed a mediation performance effort that resulted in an 8x increase in CDR throughput. Managed a migration of taxing interface from external SaaS server to an internal instance. Created performance dashboard. Responsible for day-to-day operation of billing system. Review bill runs and fix issues. Monitor nightly processes. Generated export files for PeopleSoft and a commissions system.
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Independent ConsultantKamagold,Llc 2008 - 2010Beaufort ScDeveloped e-commerce websites for local companies using a variety of technologies: PHP, ColdFusion, ASP .NET
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Systems Analyst IiiVerisign, Inc Jun 2006 - Apr 2008Savannah, Georgia AreaProject Lead for MetroPCS billing conversion. successfully migrated two markets (Dallas, Detroit) to new Oracle/WebLogic billing platform. Worked with 3rd party vendors (lockbox, credit cards, inventory, data warehouse) to move all interfaces over to the new system.Organized and managed several testing efforts including a month long live parallel and financial reports reconciliation effort. Conducted report analysis to ensure correctness of data.Generated workflow diagrams in visio for system monitoring, fault finding/rectification and escalation. Generated bill timing charts for SLA compliance.Designed metrics and reports for Release Management using Excel, Access and Oracle Discoverer. Developed KPIs to measure release progress. -
Systems AnalystCommunications Data Group (Cdg) 2001 - 2006Urbana-Champaign, Illinois AreaAnalyst/Designer on Modularity convergent billing platform. Worked with several ‘triple-play’ (telephone, internet, Cable TV) clients. SME for several parts of the CRM application including All A/R, bad debt/write-off, workflow management, account setup and Cash Drawer (POS) modules. Work included definition of requirements, comparison with existing CDG products, schema design, GUI screen layout, functional design, and close co-operation with developers and testers. -
Senior ConsultantCap Gemini Apr 1998 - May 2000Multiple assignments as billing PM across Northern and Central America. -
Sr System AnalystComputer Sciences Corporation 1996 - 1998 -
Project LeaderBasys Automation Systems 1987 - 1995
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Product ManagerConnolly Systems 1986 - 1989
Andrew Nicholls Skills
Andrew Nicholls Education Details
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Electronic Systems Engineering -
Project Management InstituteCertified Associate In Project Management -
Project Management Professional
Frequently Asked Questions about Andrew Nicholls
What company does Andrew Nicholls work for?
Andrew Nicholls works for Town Of Hilton Head Island
What is Andrew Nicholls's role at the current company?
Andrew Nicholls's current role is Project Manager at Town of Hilton Head Island.
What is Andrew Nicholls's email address?
Andrew Nicholls's email address is an****@****ail.com
What schools did Andrew Nicholls attend?
Andrew Nicholls attended Kingston University, Project Management Institute, Project Management Institute.
What are some of Andrew Nicholls's interests?
Andrew Nicholls has interest in Sailing, Dragon Boat Racing, Classic Car Restoration, Health.
What skills is Andrew Nicholls known for?
Andrew Nicholls has skills like Billing Systems, Voip, Management, Project Management, Telecommunications Billing, Systems Analysis, Data Migration, Invoicing, Integration, Business Analysis, Telecom Bss, Database Design.
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Andrew Nicholls
Portland, Or1sbcglobal.net -
Andrew Nicholls
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2yahoo.com, experoinc.com
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