Supply Chain Manager
Cottage Grove, Mn
Led planning, scheduling, procurement, inventory, receiving, supermarket, shipping, and information technology activities for Renewal by Andersen, which produces 450 thousand custom-sized windows per year. Responsible for achieving Renewal’s business and continuous improvement goals with a team of 110 employees and an operating budget of $10 million. Defined and communicated cascading performance metrics for safety, quality, customer service, and cost, and held team accountable to metric targets. Conducted extended value stream analysis to integrate supply chains and identify improvement opportunities. Ensured new product introductions met customer service goals, introduction dates, and budget.• Created a lean culture in my team by leading training in lean production and material flow, developing standard work for leaders, implementing visual controls, and conducting daily accountability meetings• Improved customer service from 9600 backorders per million to less than 200 backorders per million• Reduced Supermarket picking errors from 2000 defects per million to 350 defects per million• Achieved a 54% improvement in customer service fill rate for patio doors to retail operations