Andrew Ott Email & Phone Number

Columbia City, IN, US

US

Indianapolis, Indiana, US

Demonstrated impactful customer service at all times and responded to each applicant/client in a professional, nonjudgmental, culturally-appropriate manner that led to each client getting assistance at 100% timeliness.Provided detailed referrals that included all pertinent contact information and steps involved, which empowered applicants to seek the.

Nashville, Tennessee, US

Leverage sense of humor, positive attitude, and interpersonal skills to create welcoming experience for 140-150 weekly clients Assist in weekly food distribution events that help feed over 3000 families in the local community Provide community resources to Director that help client’s gain access to healthcare and job seeker resources that support clients.

Kendallville, IN, US

Delivered customer service through high touch, timely responses to visitors, callers, and online inquiries to papers that have over 35,000 monthly readersBuilt and maintained collaborative relationships with internal and external stakeholders to increase newspaper profile, reputation, visibility and supportEnsured that local office day-to-day operations.

Evanston, Illinois, US

Managed 16 new case classroom launch events, framing, and presentation to faculty and provided support to Associate Director, editors, staff, and students as needed that resulted in first class educational case learning experiencesCollaborated with Marketing Communications department to increase case development visibility as well as execute email.

Increased client signups over 400% through effective marketing to local community organizations by participating in creative strategy discussions about connecting with clients, including creative email design and use of social mediaSupported administrative effort of four administrative support staff members within company that ensured work was completed on.

Evanston, IL, US

Managed admissions processes including initial processing of all applications, oversight of admissions database, correspondence with over 1,500 graduate applicants, and coordination of university requirements for over 100 annually admitted graduate students. Assisted the Directors of Graduate Study with the design, logistics planning, and implementation of.

Bloomington, Indiana, US

Advised a multitude of students in strategic career planning/exploration, MBTI interpretations, strategic positioning, career resource information, and general professional development, therefore, preparing students for the world of workAssisted in instructing approximately 900 students each semester that took X220 Career Perspectives course by assisting.

Bloomington, Indiana, US

Supervised 36 undergraduate Hall Ambassadors while managing schedules for Hall Ambassadors and ensuring attendance and policy procedures for all hall tours as well as ensured the highest levels of customer experience for tour patronsDeveloped and implemented comprehensive tour training and training materials for Hall Ambassadors to achieve the best.

Bloomington, IN, US

Advised student survey process with a 12 MBA student team and assisted interpreting results and making recommendations that significantly benefited the office and MBA student clientele while being considered part of professional staff of top national ranked career service office serving over 600 MBA studentsReviewed and presented over 70 professional.

Muncie, IN, US

Supervised set-up and custodial staff at times, as well as assisted in the training of six student staff members while being considered part of professional staff, additionally, honed confrontation, customer service, and other managerial skillsAssisted summer events efforts with the offices of Orientation and Admissions by maintaining security and facility.

Muncie, IN, US

Coordinated active student coalition program to address smoking and wellness issues on campus as well as oversaw coalition activities and program budget of $30,000Implemented program campus marketing and outreach to several student groups for active student involvement

Atlanta, Georgia, US

Conceptualized and executed strategy to put Habitat for Humanity of Whitley County into the digital age Trained four senior board members to take advantage of new computer technology and Microsoft Office to ensure the most cost efficient, optimal organizational processExecuted an initiative to put organization into Digital Age