At LiFE in the Air, we’re at the forefront of innovation, delivering cutting-edge Software as a Service (SaaS) solutions that revolutionize retail, onboard advertising, Skymarket, and In-Flight Entertainment (IFE) for airlines worldwide. My role involves driving our global expansion by bringing our advanced solutions to airlines across the globe. I also work closely with cross-functional teams to develop new products and services, ensuring our offerings stay ahead of industry trends and meet the evolving needs of our customers.

This position involves formulating the go-to-market strategy, shaping product direction, establishing partnerships and channel sales initiatives, acquiring new customers, and ensuring client retention. Work closely with leaders from various business segments, including the marketing team, to construct campaigns, assess data and trends, and stimulate new business growth. Additional focal points include enhancing the customer journey, fostering customer loyalty, utilizing data-driven insights for decision-making, and monitoring essential performance indicators to ensure customer success.

• Establish and maintain strong partnerships and develop revenue opportunities with top airlines and hotel chains globally, including direct and indirect NDC distribution agreements • Build referral opportunities with global travel consolidators, fintech, and technology providers• Ensure high adoption rates of new API/conversion features among partners by supporting technical implementation and maintaining a close feedback loop with product and engineering teams• Select and present insightful datasets about sales performance, market, and competitor analysis, and implement meaningful action plans based on the data• Create operational rhythms, establish and track KPIs, analyze business growth and other key metrics to identify trends and drive new business opportunities• Collaborate with cross-functional teams such as marketing, finance, legal, and product development teams • Set up marketing and sales efforts to acquire relevant market supply and measure the ROI of these efforts• Gather feedback from partners regarding product enhancements and processes to drive efficiencies and increased revenue, communicating feedback internally to drive continuous improvement.

• Created strategies to deploy Yapta’s Price Assurance Solution quickly and effectively, showcasing the value of price assurance as integral to a well-defined travel program • Drove revenue for both Yapta and Travel Management Companies by providing excellent sales support, Account Manager training, and direct customer education• Worked with key stakeholders across multiple departments to identify gaps and execute global partnership strategies.

• Cultivated relationships with new clients, engaged with prospects and leads, and networked with industry professionals, demonstrating comprehensive knowledge of travel management trends, products, and services.• Customized solutions aligned with prospect’s requirements • Identified domestic and global sales opportunities

• Oversaw direction of the association strategic goals and initiatives• Collaborated with board of directors and business travel community to develop educational topics and bring exceptional speakers to organizational events

• Spearheaded enterprise-wide business development initiatives, which entailed directing a Senior Business Development Manager, driving sales operations, and overseeing domestic and global accounts• Managed a broad spectrum of processes about global strategy, budgeting, and new bids• Implemented strategic business plans and initiated client learning opportunities to facilitate new business.

• Ensured travel program success for both domestic and multi-national clients• Collaborated with Travel Managers on multiple functions, including process improvements, policy development, vendor negotiations and out of the box solutions• Led global travel implementations for one of the most renowned sporting goods and mobile providers in the globe• Leveraged strategic alliances to maximize clients’ travel expenditure and increase traveler satisfaction

• Applied consultative selling abilities, engaged with clients to bolster existing relationships, and identified their needs to ensure satisfaction• Architected innovative marketing campaigns• Executed phone and e-mail blitzes to generate business opportunities• Recommended strategies on client satisfaction metrics, revenue growth, and retention to senior management.

• Managed all the sales and account management efforts• Built strong relationships with influential Travel Managers• Identified long-term stay business opportunities