A highly motivated and successful Senior Manager with over 30 years’ management experience. Vast practical experience in developing and leading high performing teams in challenging circumstances. Recent Strategic Management experience includes developing and delivering a culture of Continuous Improvement with proven result, in a multi culture organisation. Deep experience with Lean Service Improvement based on customer satisfaction delivering Value Added activity with a high return on investment. Strong problem solving background coupled with extensive facilitation and interpersonal skills ensure team based improvements that sustain. .