Andy Piftor Email & Phone Number

Knoxville, Tn, Us

Bucuresti, Romania, Ro

In my current role, I serve as representative for Salesforce teams to facilitate interactions among various business units and own the backlog of work for the development team. I am accountable for developing and standardizing business-facing documentation in Confluence, ensuring clarity and efficiency.

Bucuresti, Romania, Ro

During my tenure as an Applications Business Analyst, I conducted requirements gathering and design thinking workshops, utilizing Jira, Confluence, and Smartsheets, to facilitate user story creation for the internal Salesforce development team and stakeholders. Moreover, I created visual workflows and process documentation to support technical debriefs and streamline internal onboarding processes.

Detroit, Michigan, Us

- Experienced in breaking down work into user stories, developing acceptance criteria, gathering requirements and tasks- Used data analyzation and visualization to monitor project risks and issues, leading risk mitigation and resolution efforts to limit risks and issue escalation- Sought out and removed impediments for the project team- Worked with technical team members to align production vision with technical implementation- Skilled in scheduling, meeting facilitation, coaching, team leadership and delegation- Reported out project status to relevant stakeholders using their preferred communication styles and methods

Bucuresti, Romania, Ro

- Developed, optimized and maintained a wide range of SSIS/SSMS ETL packages and SQL scripts- Managed syncs between Jira, Salesforce and other internally developed platforms- Developed with the Marketing Department new flows and segmentations for the clients in Hubspot- Intermediated the process of integrating the Chattermil platform with Social Studio by Salesforce- Offered support concerning the financial statements of the company

Bucuresti, Romania, Ro

- Worked with the Customer Loyalty & Retention Department in designing & implementing new segmentation workflows- Took over and helped at establishing the Hubspot integration with the Salesforce platform- Worked at correlating reports coming from the Apple iTunes platform for the Financial Department

While serving as a Product Owner, I established Virtual IT Solutions as consultancy firm, providing expert guidance to clients in selecting optimal software solutions for their business needs. I also provided proper assistance to over 20 businesses during pandemic by guiding them through digitalization process and implementing effective digital marketing plans to support their growth.A small selection of highlights from this role: • Successfully launched and deployed 5 iOS apps, developed 10 websites, and orchestrated significant growth for 20 social media accounts, amassing over 10,000 subscribers and 200,000 views.• Spearheaded five SaaS projects across various niches as part of LLC, resulting in generating seven-figure revenue for company.

Bachelor Of Science (Bsc), Computer Science And Engineering

Bachelor'S Degree, Pastoral Theology

Baccalaureate, Mathematics And Computer Science With Intensive English

High School Diploma, Mathematics And Computer Science - English Bilingual