Andy Preiser Email & Phone Number

New Jersey, United States

- Support the in house Development Team for implementing the Facets System.- Create a process to apply change packages to keep current with the vendor TriZetto.- Maintain the environment for development, testing, and QA.

• Manage Release Management team of 19 located across five locations with a budget of $2 million.• Integrated development locations, streamlining processes and creating unity of business units.• Work with various development life cycle models to create software, including traditional waterfall, structured iteration and agile methodologies.• Took initiative to obtain direct customer feedback, resulting in improved delivery of software and greater customer satisfaction.• Created company standards for software packaging which provided a better experience for customers to install software. This resulted in a 5% gain in customer satisfaction.• Designed software utilities to automate building software, resulting in increased developer productivity by 10% and improved quality reducing operation errors by 50%. • Implemented five new packaging solutions for the company’s software products using project management and leadership skills.

• Managed staff of 11 in three groups, Developers, Quality Assurance, and Technical Operations, for the Facets® product suite.• Responsible for development and operations of internal software tools.• Designed and implemented the software escrow process.• Developed source control and change control strategies.• Created company software release standard. • Refined the method of delivering software patches to customers.• Presented new technical concepts at several customer conferences each year, to audiences of more than 120 people.• Developed database table driven quality gates and change controls.• Designed and managed proprietary Software Change Package Delivery System.