Andrea Johnson

Andrea Johnson Email and Phone Number

MarTech and Personalisation Manager @ CPA Australia
Sydney, NSW, AU
Andrea Johnson's Location
Greater Sydney Area, Australia, Australia
Andrea Johnson's Contact Details

Andrea Johnson work email

Andrea Johnson personal email

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About Andrea Johnson

Hi there! I’m a marketing technology and operations leader with a passion for leveraging technology and data to deliver meaningful customer experiences. With over 10 years of experience building martech ecosystems, I’ve helped Go-To-Market teams level up through:• Technology Optimisation – because streamlined systems are key to efficiency.• Data-Driven Processes – I thrive on finding the right data model for the business scenario.• Operational Excellence – ensuring things run smoothly, from strategy to execution.My superpower is my background in business analysis and applying systems-thinking to design solutions that align with business strategy and scale seamlessly across teams and functions. I’ve built a career on understanding how business functions interconnect, taking initiatives from strategy to execution and driving lasting, impactful change.Here’s what I bring to the table:• Cross-Functional Collaboration – aligning teams so marketing, sales, and tech work together toward shared goals.• Agile Project Management – keeping projects on track, on time, and delivering results.• Change Management – because even the best solutions need people to embrace them.• CRM & Martech Expertise – Salesforce, Marketo, you name it. Having built a marketing automation function from scratch, I speak their language fluently.As a leader, I’m all about humility and empathy. I listen closely, lead with purpose, and focus on delivering value quickly—while keeping an eye on the bigger, scalable vision. I’m passionate about continuous improvement, so I’m always looking for ways to empower my team and create an environment where learning never stops.Let’s connect and see how we can simplify, scale, and succeed together!

Andrea Johnson's Current Company Details
CPA Australia

Cpa Australia

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MarTech and Personalisation Manager
Sydney, NSW, AU
Andrea Johnson Work Experience Details
  • Cpa Australia
    Martech And Personalisation Manager
    Cpa Australia
    Sydney, Nsw, Au
  • Career Break
    Career Transition
    Career Break Aug 2024 - Present
    During my career break, I’ve been spending extra time with family while also expanding my skills in marketing technology and exploring Salesforce certifications. I’m excited to bring my expertise to new opportunities that make a real impact.
  • Thoughtworks
    Customer Success Technology And Change Principal - Global
    Thoughtworks Nov 2023 - Jul 2024
    Chicago, Il, Us
    Thoughtworks is a global technology leader known for its excellence in software design, delivery, tools, and consulting services. As a major contributor to the agile software development movement, Thoughtworks has played a pivotal role in advancing open-source solutions. Thoughtworks Australia specialises in consulting services, onshore delivery, and serving as a hub for offshore delivery projects.Customer Success was a newly formed function as part of a global restructure. My responsibilities on this new team included:* Driving the success of the newly established Customer Success department by optimising technologies, processes, and data analytics across all customer programs. This involved leveraging insights to ensure optimal customer outcomes and maximise value. * Integrating Customer Success priorities into overall company strategies like sales, marketing, and product roadmaps. Close collaboration across teams was instrumental to achieving shared business goals.* Defining and spearheading global Customer Success transformation initiatives. Leading change management effectively and ensuring smooth adoption of new processes and tools worldwide.
  • Thoughtworks
    Head Of Marketing Data & Digital Operations - Global
    Thoughtworks Feb 2022 - Oct 2023
    Chicago, Il, Us
    * Partner with the Sales and Revenue Operations teams to optimise lead generation and conversion throughout the funnel. * Drive the marketing data strategy, frameworks, and governance to optimise segmentation, create a unified customer profile, deliver accurate reports and insights, and adhere to data privacy laws.*. Develop the strategy and roadmap for CRM and marketing technology solutions. Ensure successful implementation of new tools and processes to support revenue growth objectives.
  • Thoughtworks
    Interim Head Of Digital Strategy - Global
    Thoughtworks Feb 2021 - Feb 2022
    Chicago, Il, Us
    * Ensure the on-time and on-budget implementation of a best-in-class Digital Experience Platform (DXP) to optimise results for the digital marketing team. * Leverage the DXP's capabilities to streamline processes, enhance data-driven insights, and improve the customer experience across all digital touch points. * Advance organisational objectives through effective utilisation of technology and performance metrics to demonstrate business impact.
  • Thoughtworks
    Marketing Operations - Strategic Initiatives Lead - Global
    Thoughtworks Apr 2019 - Feb 2021
    Chicago, Il, Us
    During a period of significant growth and transformation within Thoughtworks' sales and marketing functions, I led several key cross-functional initiatives that bridged sales, marketing, and technology.* Inbound Inquiry ConsolidationOptimised the inbound inquiry process to ensure all leads were centrally captured, accurately routed, and promptly followed up. This initiative provided critical business insights into the health of our global inbound volume and pipeline, which had previously been missing. Creative problem-solving was essential, as our sales organisation was not consistently using a CRM at the time.* Digital Experience Platform (DXP) Investment StrategyPartnered with global marketing leadership to define the strategy, articulate value, and develop the roadmap for building a Digital Experience Platform. This platform aimed to deliver personalised experiences at scale, enhancing our global marketing capabilities.* CRM Business Case and RoadmapDeveloped the business case that enabled our CMO to secure funding for a global Salesforce roll-out. Additionally, I crafted the roadmap for implementation before going on maternity leave.
  • Thoughtworks
    Marketing Automation Product Owner - Global
    Thoughtworks Nov 2011 - Apr 2019
    Chicago, Il, Us
    Responsible for overseeing the global Marketing Automation platform and data, optimising processes, and leading training initiatives. In this role, I worked collaboratively across global marketing, sales, and technology teams to design and deliver impactful solutions for product, services, and recruiting.* Led the successful migration from EngageB2B to Marketo and managed its integration with Salesforce across multiple regions, enhancing global lead management and campaign execution efficiency.* Established a comprehensive training, onboarding, and support hub for Marketing Automation best practices, resulting in improved team adoption and consistent execution worldwide.* Developed scoring models and growth funnels for SaaS products and professional services, driving targeted lead nurturing and improved sales alignment across global markets.* Implemented data management and compliance practices across recruitment, products, and services, ensuring data integrity and regulatory adherence on a global scale.* Built a robust campaign infrastructure that empowered the analytics and insights team, leading to more accurate reporting and data-driven decision-making across international markets.* Established a preference management centre and optimised web form conversions, increasing user engagement and lead capture effectiveness.* Led the marketing and sales team's transition to GDPR compliance, collaborating with legal, tech, marketing, and sales teams to ensure data privacy and regulatory adherence across all sales and marketing activities worldwide.
  • Thoughtworks
    Business Analyst And Consultant
    Thoughtworks Apr 2009 - Nov 2011
    Chicago, Il, Us
    Worked with clients in scale-ups and large enterprises across the United States and Australia on new product development, systems integrations, and adoption of agile principles and practices.
  • Thoughtworks
    Field Marketing Specialist - North America
    Thoughtworks Mar 2008 - Apr 2009
    Chicago, Il, Us
    Planned and executed local marketing campaigns to boost brand awareness, lead generation, and sales. Collaborated with sales teams, managed regional events, and tailored marketing strategies to align with market trends.
  • The Goodman Theater
    Floor Manager
    The Goodman Theater Aug 2006 - Aug 2007
    Chicago, Il, Us
  • The Joffrey Ballet
    Assistant Stage Manager
    The Joffrey Ballet Nov 2005 - May 2006
    Chicago, Il, Us
  • Hubbard Street Dance
    Production Stage Manager, Hubbard Street 2
    Hubbard Street Dance Jan 2005 - Apr 2006
    Chicago, Illinois, Us

Andrea Johnson Skills

Agile Methodologies Business Analysis Agile Project Management Marketing Automation Management Software Development Project Management Scrum Html Social Media Marketing Software Project Management Social Media Consulting Crm Lead Generation Product Management Program Management Saas Requirements Analysis E Commerce Test Driven Development Java Volunteer Management Customer Relationship Management

Andrea Johnson Education Details

  • Williams Business College
    Williams Business College
    Diploma Of Leadership And Management
  • University Of North Carolina School Of The Arts
    University Of North Carolina School Of The Arts
    Stage Management

Frequently Asked Questions about Andrea Johnson

What company does Andrea Johnson work for?

Andrea Johnson works for Cpa Australia

What is Andrea Johnson's role at the current company?

Andrea Johnson's current role is MarTech and Personalisation Manager.

What is Andrea Johnson's email address?

Andrea Johnson's email address is to****@****ail.com

What is Andrea Johnson's direct phone number?

Andrea Johnson's direct phone number is +1 312-373*****

What schools did Andrea Johnson attend?

Andrea Johnson attended Williams Business College, University Of North Carolina School Of The Arts.

What skills is Andrea Johnson known for?

Andrea Johnson has skills like Agile Methodologies, Business Analysis, Agile Project Management, Marketing Automation, Management, Software Development, Project Management, Scrum, Html, Social Media Marketing, Software Project Management, Social Media.

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