Andrea Johnson Email and Phone Number
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Hi there! I’m a marketing technology and operations leader with a passion for leveraging technology and data to deliver meaningful customer experiences. With over 10 years of experience building martech ecosystems, I’ve helped Go-To-Market teams level up through:• Technology Optimisation – because streamlined systems are key to efficiency.• Data-Driven Processes – I thrive on finding the right data model for the business scenario.• Operational Excellence – ensuring things run smoothly, from strategy to execution.My superpower is my background in business analysis and applying systems-thinking to design solutions that align with business strategy and scale seamlessly across teams and functions. I’ve built a career on understanding how business functions interconnect, taking initiatives from strategy to execution and driving lasting, impactful change.Here’s what I bring to the table:• Cross-Functional Collaboration – aligning teams so marketing, sales, and tech work together toward shared goals.• Agile Project Management – keeping projects on track, on time, and delivering results.• Change Management – because even the best solutions need people to embrace them.• CRM & Martech Expertise – Salesforce, Marketo, you name it. Having built a marketing automation function from scratch, I speak their language fluently.As a leader, I’m all about humility and empathy. I listen closely, lead with purpose, and focus on delivering value quickly—while keeping an eye on the bigger, scalable vision. I’m passionate about continuous improvement, so I’m always looking for ways to empower my team and create an environment where learning never stops.Let’s connect and see how we can simplify, scale, and succeed together!
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Martech And Personalisation ManagerCpa AustraliaSydney, Nsw, Au -
Career TransitionCareer Break Aug 2024 - PresentDuring my career break, I’ve been spending extra time with family while also expanding my skills in marketing technology and exploring Salesforce certifications. I’m excited to bring my expertise to new opportunities that make a real impact.
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Customer Success Technology And Change Principal - GlobalThoughtworks Nov 2023 - Jul 2024Chicago, Il, UsThoughtworks is a global technology leader known for its excellence in software design, delivery, tools, and consulting services. As a major contributor to the agile software development movement, Thoughtworks has played a pivotal role in advancing open-source solutions. Thoughtworks Australia specialises in consulting services, onshore delivery, and serving as a hub for offshore delivery projects.Customer Success was a newly formed function as part of a global restructure. My responsibilities on this new team included:* Driving the success of the newly established Customer Success department by optimising technologies, processes, and data analytics across all customer programs. This involved leveraging insights to ensure optimal customer outcomes and maximise value. * Integrating Customer Success priorities into overall company strategies like sales, marketing, and product roadmaps. Close collaboration across teams was instrumental to achieving shared business goals.* Defining and spearheading global Customer Success transformation initiatives. Leading change management effectively and ensuring smooth adoption of new processes and tools worldwide. -
Head Of Marketing Data & Digital Operations - GlobalThoughtworks Feb 2022 - Oct 2023Chicago, Il, Us* Partner with the Sales and Revenue Operations teams to optimise lead generation and conversion throughout the funnel. * Drive the marketing data strategy, frameworks, and governance to optimise segmentation, create a unified customer profile, deliver accurate reports and insights, and adhere to data privacy laws.*. Develop the strategy and roadmap for CRM and marketing technology solutions. Ensure successful implementation of new tools and processes to support revenue growth objectives. -
Interim Head Of Digital Strategy - GlobalThoughtworks Feb 2021 - Feb 2022Chicago, Il, Us* Ensure the on-time and on-budget implementation of a best-in-class Digital Experience Platform (DXP) to optimise results for the digital marketing team. * Leverage the DXP's capabilities to streamline processes, enhance data-driven insights, and improve the customer experience across all digital touch points. * Advance organisational objectives through effective utilisation of technology and performance metrics to demonstrate business impact. -
Marketing Operations - Strategic Initiatives Lead - GlobalThoughtworks Apr 2019 - Feb 2021Chicago, Il, UsDuring a period of significant growth and transformation within Thoughtworks' sales and marketing functions, I led several key cross-functional initiatives that bridged sales, marketing, and technology.* Inbound Inquiry ConsolidationOptimised the inbound inquiry process to ensure all leads were centrally captured, accurately routed, and promptly followed up. This initiative provided critical business insights into the health of our global inbound volume and pipeline, which had previously been missing. Creative problem-solving was essential, as our sales organisation was not consistently using a CRM at the time.* Digital Experience Platform (DXP) Investment StrategyPartnered with global marketing leadership to define the strategy, articulate value, and develop the roadmap for building a Digital Experience Platform. This platform aimed to deliver personalised experiences at scale, enhancing our global marketing capabilities.* CRM Business Case and RoadmapDeveloped the business case that enabled our CMO to secure funding for a global Salesforce roll-out. Additionally, I crafted the roadmap for implementation before going on maternity leave. -
Marketing Automation Product Owner - GlobalThoughtworks Nov 2011 - Apr 2019Chicago, Il, UsResponsible for overseeing the global Marketing Automation platform and data, optimising processes, and leading training initiatives. In this role, I worked collaboratively across global marketing, sales, and technology teams to design and deliver impactful solutions for product, services, and recruiting.* Led the successful migration from EngageB2B to Marketo and managed its integration with Salesforce across multiple regions, enhancing global lead management and campaign execution efficiency.* Established a comprehensive training, onboarding, and support hub for Marketing Automation best practices, resulting in improved team adoption and consistent execution worldwide.* Developed scoring models and growth funnels for SaaS products and professional services, driving targeted lead nurturing and improved sales alignment across global markets.* Implemented data management and compliance practices across recruitment, products, and services, ensuring data integrity and regulatory adherence on a global scale.* Built a robust campaign infrastructure that empowered the analytics and insights team, leading to more accurate reporting and data-driven decision-making across international markets.* Established a preference management centre and optimised web form conversions, increasing user engagement and lead capture effectiveness.* Led the marketing and sales team's transition to GDPR compliance, collaborating with legal, tech, marketing, and sales teams to ensure data privacy and regulatory adherence across all sales and marketing activities worldwide. -
Business Analyst And ConsultantThoughtworks Apr 2009 - Nov 2011Chicago, Il, UsWorked with clients in scale-ups and large enterprises across the United States and Australia on new product development, systems integrations, and adoption of agile principles and practices. -
Field Marketing Specialist - North AmericaThoughtworks Mar 2008 - Apr 2009Chicago, Il, UsPlanned and executed local marketing campaigns to boost brand awareness, lead generation, and sales. Collaborated with sales teams, managed regional events, and tailored marketing strategies to align with market trends. -
Floor ManagerThe Goodman Theater Aug 2006 - Aug 2007Chicago, Il, Us -
Assistant Stage ManagerThe Joffrey Ballet Nov 2005 - May 2006Chicago, Il, Us -
Production Stage Manager, Hubbard Street 2Hubbard Street Dance Jan 2005 - Apr 2006Chicago, Illinois, Us
Andrea Johnson Skills
Andrea Johnson Education Details
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Williams Business CollegeDiploma Of Leadership And Management -
University Of North Carolina School Of The ArtsStage Management
Frequently Asked Questions about Andrea Johnson
What company does Andrea Johnson work for?
Andrea Johnson works for Cpa Australia
What is Andrea Johnson's role at the current company?
Andrea Johnson's current role is MarTech and Personalisation Manager.
What is Andrea Johnson's email address?
Andrea Johnson's email address is to****@****ail.com
What is Andrea Johnson's direct phone number?
Andrea Johnson's direct phone number is +1 312-373*****
What schools did Andrea Johnson attend?
Andrea Johnson attended Williams Business College, University Of North Carolina School Of The Arts.
What skills is Andrea Johnson known for?
Andrea Johnson has skills like Agile Methodologies, Business Analysis, Agile Project Management, Marketing Automation, Management, Software Development, Project Management, Scrum, Html, Social Media Marketing, Software Project Management, Social Media.
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