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The main responsibilities of my role were• To develop and maintain new and innovative channels of e-communication for staff and residents. • Overall responsibility for the Wyre Council website (wyre.gov.uk) which attracts on average 35,000 unique visits per month. • Responsible for the Visit Wyre website (visitwyre.co.uk) which attracts on average 10,000 unique visits per month • Manage the councils Sharepoint Intranet used as the primary source of staff information to the 300 officers of Wyre Council • Responsible for the 5 electronic information screens in different council owned buildings throughout the borough.• Responsible for photography, editing, video recording and video productionHighlights of my role were• Awarded Lagan Technology Innovator of the Year 2014 for my work integrating public facing online forms with the councils CRM system, allowing reports made through the website to automatically land in the correct officer’s work queue for auctioning.• Project Manager for the implementation of the 2011 redesign of the council’s website and update to the CMS in 2015

Fast, friendly, reliable taxi service covering Thornton, Cleveleys, Poulton-le-Fylde, Fleetwood and the Over Wyre area. I’m normally available Thursday, Friday, Saturday and Sunday 8 til late, although can, by prior arrangement, ensure that your needs are met any time day and night.

• Enhance template and ensure strict compliance within Government define Web Accessibility / RNIB standards.• Convert previous version of intelligent e-forms to IDOX Forms.• Develop the remaining paper based forms as intelligent online forms.• Integrate IDOX Forms using XML Post (and XSLT) with Civica (Comino) Document Management.• Integrate IDOX Forms using Web Service (WSDL) with Civica (Radius Icon) Online Payments.• Provide suitable reporting facilities (using Crystal Reports) to provide Management Information as and when required.• Utilise Google Maps as an initial data capture and user friendly front end to the forms, passing location data through to the forms.• Provide suitable training and skills transfer to allow ongoing maintenance and development.

• Develop and produce routine and ad-hoc reports, using Crystal Reports/Microsoft Excel, as required by senior management to allow them to make informed decisions.• Perform frequent checks on data integrity to ensure data is “cleansed” by correcting errors observed/uncovered• Ensure organisation web-site is up-to-date and meets with current legislation.• Ensure accurate and up-to-date records are maintained of courses, students, enrolments, venues and tutors. • Adhere to strict Data Protection / Retention guidelines for handling students’ personal information• Maintain records to comply with the data capture/reporting requirements of the Learning Skills Council and other funding/organising bodies• Provide all levels of technical support in day to day office ICT queries regarding desktop, laptop and multi-function devices. • Patch and support local network infrastructure / communications infrastructure.

Providing Statistical Data Analysis to Salford City Councils Children's Services Directorate. Managing Pupil Level Data to ensure accurate funding applications.

Contracted as lead officer to kick-start the e-Forms project within Warrington Borough Council. The initial stages of this project required the configuration of a DMZ and a SQL server to allow e-Form deployment on both the councils Internet and Intranet sites.Create and gain Management Board approval on standard design templates to be used in all of the e-Forms developed within the Council.To develop the councils paper based forms into intelligent e-forms using the MandoForms Software. To develop a menu structure to allow forms to be categorised and accessed via the website in accordance with the LGSL Category Listings. Prioritise the form development to ensure the Council attain marks based upon the BVPI 157 indicator using the ESD Toolkit.To ensure that relevant updates to both the development software and DMZ server are applied in a timely manor.

Contracted as a developer to convert Bury Metropolitan Borough Councils paper based customer facing forms into web enabled e-forms for collecting and collating data normally processed by hand. Utilising an electronic forms package (AchieveForms) for the main development and processing of the forms.Advising on the infrastructure/maintenance required to deliver the forms via the Authorities Website. Prioritise the form development to ensure the Council attain marks based upon the BVPI 157 indicator using the ESD Toolkit.Undertake accurate load/stress testing to ensure system stability in a live environment.

Creation/Administration of the Agency DHTML SQL based Intranet and continual development of the Agency websites moving from a static html based site to a SQL driven CMS site.Part of the development team on the Agency 'Pensions Online' project, to move the administration and updates of 1.3 million members records of the NHS Pensions Agency to a Web Based Application, including SSL Web Security, Secure Logon for Members/Employers, updating SQL records from Web front end and providing members benefit statements online and in Word format.

Responsible for the administration of the pension records for members of the NHS Pensions Scheme. The Scheme is one of the largest in Europe with over 1.3 million active members. Responsibility includes Payment of Benefits, Estimate of Benefits, Transfer of Benefits both into and out of the Scheme and Refunds of Contributions all being done in line with the Schemes Regulations and Government Guidelines. Also dealing with members questions/enquiries by phone and letter and ensuring replies are sent out by the date required by strict Government Targets.