Andy Riley Email & Phone Number

Seattle, Washington, United States

Seattle, Washington

Clients included Amazon Prime, Amazon Go, AWS, ExxonMobil, Lululemon, REI, and T-Mobile. I led a diverse, multi-disciplinary design practice, scaling from 3 to 25 team members over a 3-year period, resulting in a 5x increase in revenue and a 6x increase in margin for my local office. My responsibilities included...Practice Management: Hiring, practice onboarding, professional development, compensation & rates, resource allocation, management expectations, org design, and team culture.People Management: Org of 25+ people. Directly managed 3 design managers, 1 principal designer, a researcher, and up to 10 design contractors. Mentored and coached design leads.Pursuits: Identified client business objectives, developed research and design approaches, estimated effort, pitched, and mobilized project teams.Client Relationship Management: Reviewed work on strategic accounts and maintained key stakeholder relationships.

Dallas, Texas

Clients included 7-Eleven, FedEx, FedEx Office, and Siemens. I served on the program leadership team for an 8-scrum team release train (Agile Scrum and S.A.F.E. methodologies) for a cornerstone client. In this role, I implemented design thinking, user research methods, and design systems as inputs to drive product strategy for omni-channel design efforts that spanned multiple products, tools, and lines of business. My responsibilities included...People Management: Between 5-10 senior designers reported to me, where I was responsible for their mentorship and professional development.Project Team Management: Established tools and processes for agile design delivery. Indirectly managed 10 designers and researchers who were engaged in delivery on my projects. Provided in-context coaching and mentorship.Project Delivery: Allocated and deployed design and research resources, fleshed out feature-level design requirements to prepare for detailed backlog refinement by sprint teams, and reviewed sprint team design work.Client Relationship Management: Acted as the primary daily representative for design and research for client stakeholders.

Dallas, Texas

Clients included Examsoft and Pizza Hut. I was a team lead for multiple small and medium-sized projects and managed 5 direct reports. In this role, I led the largest cross-functional agile design engagement for the company at the time. I was responsible for implementing research findings and aligning with business goals. My responsibilities included...Project Team Management: Established tools and processes for design delivery. Indirectly managed designers and researchers who were engaged in delivery on my projects. Provided in-context coaching on planning, process, and design quality.Project Delivery: Participated in and/or conducted qualitative and evaluative research, facilitated design thinking activities, fleshed out feature-level design requirements to prepare for detailed backlog refinement by sprint teams, and reviewed sprint team design work. Collaborated with project managers, technical leads, researchers, and product owners to deliver models, workflows, wireframes, high-fidelity mock-ups, and prototypes.People Management: Up to 5 junior to senior-level designers reported to me, where I was responsible for their mentorship and professional development.Design Ops: I contributed to multiple internal tools related to professional development.Client Relationship Management: Acted as the primary daily representative for design and research for client stakeholders.

Dallas, Tx

Primary client was YPO. I led multiple small to medium design engagements. My responsibilities included...Project Team Management: Established tools and processes for design delivery. Led up to 5 designers who were engaged in delivery on my project. Provided in-context coaching and ensured high-quality delivery.Project Delivery: Collected, distributed, and delivered on business and design requirements. Collaborated with project managers, technical leads, researchers, and product owners to deliver design. Mentored less senior designers at the project level. Delivered workflows, wireframes, high-fidelity mockups, and prototypes. Tested and implemented user feedback.Relationship Management: Worked with business stakeholders and technical teams to implement designs for my primary client

Irving, Tx

Clients included Verizon, AT&T, and Rogers. Provided leadership and design delivery on multiple client and internal projects. Developed several young designers into productive, capable, and valued contributors. My responsibilities included...Project Delivery: Gathered requirements, estimated work, produced creative briefs, coordinated creative (and sometimes development) resources, and developed design languages. Focused on delivering high-quality identity, interactive, packaging, print, and video assets.

Irving Texas

Worked as a lead designer on both internal and client projects. Responsibilities included UX design, UI design, packaging and print projects.

Responsible for leading creative team to deliver online community and digital marketing solutions. Managed creative direction of in-house and freelance creative staff. Facilitated process through initial presentation of creative strategy, translation of that strategy into creative directions and filtered ideas that were relevant, workable and appropriate to meet business goals. Reviewed and assessed at major milestones of programs/campaigns. Ensured that overall quality is upheld. Provide hands on design leadership by playing individual contributor role.

Dallas, Texas, United States

Provided creative services which include best practices recommendations, branding and UI/UX design for client engagements. Working closely with clients, partners, project managers, and developers to deliver experiences.

Worked in the Client Services Department to deliver creative materials for custom Community Server implementations. Worked with world class brands. Responsible for branding, user experience for the community server platform and look and feel of business documents for the Telligent brand. I later came back to Telligent for a 6 month contract to assist in the redesign of their enterprise offering.