Andy Rowen Email & Phone Number

Midlands

- Managing an income of £1.1M annual turnover servicing 117 clients with five full time Area Managers that report directly to myself. - Responsible for the Clean Space business in Wales, Cheltenham and Gloucester, Birmingham, Rugby, Nuneaton and Tamworth, Solihull Manchester and Leeds (211 clients), demonstrating excellent time and project management capabilities.- Solely accountable for the full operational profit and loss within my region and achieving or exceeding the set KPI’s- Driving sales through developing excellent client relationships in order to generate leads and gaining client referrals and recommendations- Maximising all upsell opportunities to increase profit- Analysing company accounts to identify areas for improvement and implementing solutions where improvement is required- Ensuring client attrition and credits are kept to a minimum through providing excellent service to clients- Mobilising new business and acquisitions - Recruitment and development of my Area Managers to ensure that they are correctly skilled and trained to support the business- Recognising talent within the business and providing opportunities for progression- Responsibility for Health & Safety, HR related issues, training and coaching- Implementing new processes and procedures approved by the Board- Being an active member of the company’s Leadership Team that brings forth ideas and implementing strategies to promote company growth - Providing effective leadership to all areas of the company

Birmingham, United Kingdom

Regional Manager for the North of the country looking after all aspects of the business:- Launch the Clean Space as a new proposition to new areas within the UK- Sales and profit responsibility and accountability for all areas covered- Consistently exceeding benchmark performance of previous city launches- Recruitment, development and retention of all levels of staff- Reflect all the ethical business elements in the new region - Development and delivery of all marketing plans and new customer pipelines- Training responsibility for all non-management staff in whole company

Responsible for whole supply chain and procurement function, working directly for the MD, also working with the wholly owned venues to improve working practices, margins and profit.- Accountability for six late night live music venues delivering £8m in beverage sales in excess of £1m profit- Re-branded and restyled poor performing site increasing profit by 240% to over £500k per annum, budgeted to deliver profit of £780K this full year- Development of all commercial aspects within DHP Group; supply chain and procurement.- Supporting the Managing Director in implementing significant process changes and new business strategies, as well as recruitment, training and Health & Safety.

- Profit and loss responsibility for the pub clothing division - Launched and delivered sales strategies to increase turnover nearly seven-fold in four years.- Developed a long-term succession plan resulting in total internal recruitment at senior level

- Trained and implemented new food skills to the existing Area Manager team resulting in nomination for a National Training Award- Evaluation of new pub concept trial and subsequent development of brand- Accountable for financial plan of 80% of whole companies’ capital investment budget to grow new format- Delivered an average of 31% return on Capital – targeted with 20% return- Achieved growth of EBITDA through effective pricing, product selection and stock control management- Responsible for site identification, management of building and refurbishment projects - Recruited, coached and developed teams of management and staff- Managed and inspired cultural change through periods of business integration by implementing effective change management techniques across all retail platforms

Hotel Catering And Institutional Managment

Education record