Andy Schwalb Email & Phone Number

Plantation, Fl, Us

Launching the most incredible holiday experiences... coming in 2021!

Charlotte, Nc, Us

Recruited to enhance the customers’ experience at banking centers and ATMs. • Delivering next generation ATM technology–ATAs (Automated Teller Assist). ATM with Teller Assist® which combines the technology and convenience of an ATM with the human touch of a teller. The new technology gives customers access to a range of services during extended hours to address their daily banking needs, and provides them with convenience, control and flexibility over how, when and where they bank. Using the new offering, customers can speak with a teller via real-time video and receive the same quality of personal assistance they would if they walked up to a banking center counter. • Drove 30% increase in customer service rankings in last 2 years (according to JD Powers) through deployment of internal personal banking technologies and 1st mobile banking technology.

Daytona Beach, Florida, Us

• Designed a strategy, vision, roadmap, and goals, and led execution for this premier motorsports organization sanctioning >1200 races in >30 US states, Canada, Mexico, and Europe.• Developed NASCAR’s first short- and long-term technology strategy and built a technology organization that aligned with NASCAR’S top strategic goals. • Envisioned and instituted a series of revolutionary technology initiatives and delivered innovative game-changing technology to one of the most successful motorsports brands.• Acquired NASCAR’S first relationship/sponsorship with a technology company credited with supporting technological advancements.• Transformed NASCAR.com into an innovative race virtualization site including video, Fan’s Choice TV, media updates, top headlines, and a Fan Council that drives fan/driver relationships.• Designed and built a new high-performance timing and scoring system enabling sporting event virtualization on NASCAR.com and fans’ mobile devices to increase engagement and deepen fan relationship. This pioneering strategy prompted Twitter’s offer to co-launch a live event platform with NASCAR. • Built state-of-the-art Social Media Command Center and social media team to monitor and engage real-time social conversation around the brand and sport, drive content creation, and cultivate fan/driver relationships. Media Mention: Motorsports Analytics – NASCAR Discussion at the MIT Sloan Conference 2012 http://motorsportsanalytics.com/free-articles/2012-0306-nascar-a-topic-at-mit-sloan-conference.html

Lead Digital, Data and Technology Strategy for Disney Theme parks Worldwide.

Lake Buena Vista, Florida, Us

Delivered globally significant impact to 1 of the Top 20 Most Valued Brands in the World (according to Business Insider/Interbrand #13, 2014; Forbes #14, 2014;). Chartered to strategically align fragmented goals, budgets, and strategies across different technologies within all theme parks, domestic and international. CTO for a multimillion-dollar IT operation with >1000 IT professionals. Executed development of segment-wide IT strategies, IT architecture standards and new technology initiatives, data architecture, CRM and Business Analytics. • Developed long-term technology strategy plan designed to create new business models through new products and creative uses of technology and provide cohesive, holistic technology development strategy allowing for multi-year growth while providing early payback.• Led company to significant gains in innovative technologies, bottom-line growth, enhanced guest experiences, new business lines, and productivity.• Selected by Division Chairman for a team charged with developing futuristic guest-enhancing initiatives subsequently branded MyMagic+MagicBands.– As group technology leader, framed innovative concept, cascade of new technologies, and winning Board presentation strategy that captured $1billion investment.– Built a new technology delivery organization geared toward delivering this disruptive, game-changing technology.– Designed and built a system to connect individual guests to individual experiences leveraging new technology (Magic Band) and was listed 1 of 8 patent inventors on 6 patents.– Initiated rollout of technology enabling park entry and FastPass access to attractions via a kiosk swipe, F&B purchases, and opening of their hotel room door. – Labeled the Fab Five, team positioned Walt Disney as an unparalleled innovative leader in the entertainment industry and enabled more seamless and efficient handling of guests.

Lake Buena Vista, Florida, Us

Chief Architect for all Theme Park and Resort Operations at Walt Disney World as well as New Technology Research and Development worldwide.Provided macro, long-term IT vision of internal system architecture while setting technology strategy for all segment businesses. Developed business intelligence and data warehousing strategies and mechanisms to exploit information’s annual value and potential. Held multimillion-dollar budget accountability, leading 175-person Strategic Services Group in infrastructure planning and deployment, security and compliance, application and data architecture, data warehouse and business analytics.• Developed several strategies to reduce complexity of environment over a multi-year period. Reduced costs, added new capabilities and launched large-scale data warehouse.• Enabled launch of multiple new businesses via development of underlying new technologies. Drove innovative use of mobile technologies through theme parks segment.• Leveraged business use of IT convergence, bringing significant value via new CRM capabilities. • Continued development of PhotoPass garnering 3 worldwide patents. Named on 3 FastPass patents.

Lake Buena Vista, Florida, Us

Drove strategic IT decision making to ensure technology spend was aligned with business needs and strategy.• Shaped strategic direction of technologies used in each line of business. Worked with unit leaders to bring about new capabilities through prototypes, pilots, and research and realize potential of technology to advance business.• Developed a series of new products (Pal Mickey, PhotoPass, Destination Disney, etc.) designed to transform the guest experience through technology. • Garnered extensive industry press for best practices. • Collaborated with Disney University to develop IT Academy. Media Mentions: CIO Insight: Thinking Out Loud: Roger Berry & Andy Schwalbhttp://www.cioinsight.com/c/a/Past-News/Thinking-Out-Loud-Roger-Berry-Andy-Schwalb eWeek: Walt Disney World Resorts and CRM Strategyhttp://www.eweek.com/c/a/Mobile-and-Wireless/Walt-Disney-World-Resorts-and-CRM-Strategy

Lake Buena Vista, Florida, Us

Accepted offer to start-up new technology organization designed to provide a technology-driven strategic planning service to move the business forward in the competitor space. Functioned as trusted internal consultant to business leaders in defining new business strategies using new technology approaches. Collaborated with internal IT executives to define IS strategy and architecture aligned to business needs.• Viewed as an authority in technical leadership forums, contextualizing for leaders across the international theme park division the value proposition of new technologies.• Conceived, designed, and supported delivery to internal Walt Disney Company enterprise portal.

Lake Buena Vista, Florida, Us

Recognized leader in launching multibillion-dollar cruise line business. Drafted to assure slated inaugural cruise date. Assumed accountability for the design, development, and implementation of all shipboard IT infrastructure components and systems. Managed $3.2MM budget, 25-person inhouse team and contractors.• Delivered all cruise line technology shipboard and shoreline systems within 9-month deadline.

Bethesda, Md, Us

Drove transition of competitively disadvantaged manufacturing facility into DoD-listed Center of Excellence. Conceived, designed, developed, and delivered new software development methods, encrypted communications protocols, web collaborations. Defined and developed computer technology lab with high-level software design engineers. Within 3 months of hire, won Managers Award for innovative thinking.• Slashed process timeline and cost of building government missile systems. Architected and developed web-based distributed manufacturing system, saving multiple millions of dollars and cutting entire process from up to 9 months down to as little as 6 days.• Instrumental in winning >$1MM worth of research funds from DARPA (Defense Advanced Research Projects Agency).

Ms, Management Of Technology, Business And Engineering

Bs, Electrical Engineering Technology (Bset), Electronic Engineering

Bachelor Of Technology - Btech

Bachelor Of Technology - Btech