I am an agency professional with ~20 years production, project management and operations experience across a number of organisations and disciplines. I have broad experience across the digital remit and extensive management experience, including process implementation, delivery, training and team leadership. I have worked with brands including Microsoft, Sony PlayStation, the BBC, Mercedes-Benz, Walt Disney, Xbox, Betfair, HSBC and Diageo.I thrive on taking a complex issue, breaking it down and working with a team to deliver a solution. I am a natural leader - influencing, inspiring and motivating those around me, communicating effectively, instilling self efficacy and building long term, trusting relationships. I am a strong advocate of Agile principles - championing scrum within a business, coaching and empowering those around me, ensuring proper facilitation and execution of product delivery practices - with a focus on releasing value at pace whilst maintaining a strong awareness of business strategy. I am PRINCE2, DSDM Atern and Professional Scrum Master accredited.In previous positions I have played pivotal roles in shaping strategy, forming teams and delivering large programmes of work. My roles have often required a significant amount of creative and analytical thinking, prompt decision making and have included high levels of obscurity. I have thrived in these environments, driving innovation through a combination of my experience, ability and leadership. I am a creative problem solver who steers the formation and delivery of user centric solutions. My specialties include product ownership, production management, client services & operations.