Solutions-oriented, technically sophisticated Professional with extensive hands-on experience in departmental management, technical writing, Windows-based networks and server management, installation, maintenance, administration, and security. Excellent written, verbal, and interpersonal communication skills. Self-motivated, with good analytical and problem solving organization. Ability to prioritize work and multitask.• Results-driven with demonstrated success in department management, LAN/WAN Administration, I.T. consultation/implementation, desktop support, software training, and customer service.• Self-motivated, analytical problem solver with excellent organizational, written and verbal communication skills.• Proven ability to lead and motivate teams of professionals.• Adept at working to prioritize activities and achieve defined objectives; able to effectively translate operational requirements into technical solutions.Department and Project Management / Network Administration / Business Continuity / Communications SystemsTechnical Support / Problem Resolution / System Strategy and ImplementationTECHNICAL PROFICIENCIES:Platforms: Windows 7/8/10, Mac OS X, Server 2000/2003/2008/2012/2016, Active Directory, VMware, Citrix, EMC SAN and AVAMAR, Cisco, iPrism Firewall, Barracuda Email Server, Quest Active Roles Server, McAfee ePolicy Orchestrator Tools: MS O365, Cisco WebEx, TrackIt, Remedy, ServiceNow, Freshdesk, Workday, BOX, Salesforce.comCertifications: Cisco CCENT, CompTIA A+
Listed skills include Networking, Visio, Security, System Administration, and 10 others.