An experienced and successful Business Manager with a reputation for building high performing teams and delivering results. A creative and tenacious leader who can motivate and inspire others to achieve outstanding results. A natural coach who will use empathy, performance management and personalised stretch in order to maximise individual capability and deliver long term and sustainable business improvements. With a retail-based career to date covering both strategic and operational roles, ideally suited to fast-paced, rapidly changing environments, seeking to further exploit this wide-ranging experience to assist other businesses achieve their strategic and growth objectives on a consultancy or interim basis.Key Strengths • Extensive Retail experience from Store Manager to full Divisional accountability for Profit Protection.• Numerous team start-ups and leadership accolades, including staff and customer satisfaction. • Extensive Change Management and re-structuring experience and expertise.• 360 ‘Stakeholder Management via creative and effective communication channels.• General management roles and specialist in profit protection and security activities.Key Achievements• Formulated and implemented a new recoup strategy for all depots delivering in excess of £1m profit improvement by end of 2nd year.• Delivered all profit protection elements including security team and new spec CCTV/access control systems for a brand new state of the art depot at Daventry – third largest operation in Europe at time of construction. • Outsourced gatehouse and guarding teams in 6 depots to deliver net saving of £300k pa.• Negotiated and implemented changes to gatehouse and search routines and was able to agree a £650k labour budget reduction with no increased risk or service reduction. • Played key role in creating and delivering a new structure and supporting colleagues either into the new roles or out of the business before closing down own team.