Andy Archer, Mba Email & Phone Number

Naperville, IL, US

Rosemont, Illinois, United States

• Managed a team of up to 7 Business Analysts in addition to Senior Product Owner responsibilities listed below
• Supported on-boarding and career development of each Business Analyst
• Shared best practices and standardized business analyst processes driving improvements in uncovering requirements, managing projects, and testing solutions
• Established business analyst process, laying the founding for continuous improvement
• Through the above actions delivered clearer project scopes, smoother project executions, and fewer quality escapes

Rosemont, Illinois, United States

Shared best practices and standardized processes across BI Scrum teams in addition to Product Owner responsibilities listed below

Rosemont, Illinois, United States

• Managed priorities & capacity for a cross-functional scrum team of 10 & over $1.5M budget to deliver BI solutions to corporate shared services
• Established a transparent prioritization process to deliver projects with the greatest value
• Aligned scrum ceremonies to business priorities, improving productivity and on-time delivery
• Established a scrum continuous improvement loop, delivering increased team output
• Drove scrum process improvements for faster onboarding, to mature work processes for improved delivery, and to standardize for flexibility

• Managed cross-functional team of 8 & $400K budget in establishing a Marketing Analytics Program.
• Built relationships across C-Suite, IT, Marketing, & Sales to develop a marketing analytics strategy/roadmap
• Centralized siloed intelligence into Power BI, identifying $100M annually in new market opportunities.
• Saved $180K+ by automating collection of intelligence, making data available sooner and freeing Marketing from the process to redeploy in a broader & more strategic scope
• Partnered with data stewards to establish data governance, and implement initial tools & processes for data quality in new marketing dashboards

• Promoted to oversee 2 managers and 10 employees across the US, APAC, and Europe. Crafted vision for analytics, and delivered to that vision through project execution & culture change.
• Created an analytics roadmap by partnering with business stakeholders and power users to uncover common needs across the enterprise
• Reduced annual costs by $150K+ by rearchitecting the analytics platform for performance and scalability
• Led adoption of modern analytics by evangelizing about internal cases where BI solutions delivered business value, by creating a network of Power Users, and by providing that network with training & data
• Developed analytics tools & business intelligence dashboards leading to improvements in customer responsiveness, deeper customer engagement, cost controls, yield, & process control

Aurora, Illinois, United States

• Recruited by Chief Commercial Officer to establish a new position within IT to improve service & value in IT-delivered projects.
• Created IT roadmaps by partnering with business stakeholders to uncover technical needs inherent in business goals & strategies
• Delivered the corresponding IT project portfolio through prioritization, scheduling, resourcing, project execution, risk mitigation, and post-implementation ownership ($2M+ budget)
• Implemented the company's first Enterprise Quality Management System to provide standard quality processes and to consolidated quality reporting across acquisitions
• Implemented Laboratory Information Management System (LIMS) for acquisition, and then enhanced & stabilized LIMS to generate Certificates of Analysis (CoAs) & access process control data
• Implemented MS Teams & Sharepoint collaboration solutions to coordinate field service incidents, R&D analytical services, global customer quality, analytics requests, & asset management

• Built team of 9 by creating 2 new departments & filling 8 positions from recruiting through onboarding.
• Improved customer scorecards by 5% by reducing investigation responsiveness from 2 weeks to 2 days
• Created a Quality-IT liaison team, which performed 5 projects in an $80K budget for Quality in year 1 and 40 projects in a $2M+ budget by year 5 for the entire organization
• Customer-facing escalation manager for Samsung, Intel, and other semiconductor customers
• Established a Quality Management Systems department, which grew into a larger, global organization

• Improved Change, Document, and Audit Management to end nonconformances & deliver value
• Managed Quality Analyst

• Improved & lead global change control process to manage risk, protect customers, & increase productivity
• Established continuous improvement program for quality systems
• Drove improvement through lessons learned projects
• Re-certified to ISO 9001
• Refocused Document Control, Management Review, Internal Audit, and Corrective Action processes on company value

• Primary customer-facing quality contact for Samsung, Intel, & other semiconductor customers
• Resolved customer complaints & requests through Lean, Six Sigma, & Root Cause Analysis tools

• Promoted from Senior Quality Engineer to Continuous Improvement Manager to Director, growing direct reports to 6 direct reports plus dotted line to 12 managers.
• Primary customer-facing quality contact for Pepsi, VitaminWater, ConAgra, & other food customers for strategic engagements & escalated customer complaints
• Cut customer claims & complaints to record levels while reducing held ware, scrap, and labor costs
• Implemented and created applications for process control & specification management
• Created a change management process

• Promoted from Scientist to Advisory Engineer, while providing supplier quality management, process engineering, corporate-wide manufacturing support, and R&D project delivery.
• Reduced costs & improved uptime through statistical analysis, process improvement, and vendor partnership

Mba, Marketing, Organizational Behavior, Strategy, General Management

Dean's List

Bs Che, Chemical Engineering