Andy Torres

Andy Torres Email and Phone Number

CEO & Founder @Cloud9 | Digital Transformation Strategist | Technology Advisor | Customer Experience Champion @ Cloud9 Technology Consulting, LLC.
Andy Torres's Location
Greater Orlando, United States
Andy Torres's Contact Details

Andy Torres personal email

n/a
About Andy Torres

Andy Torres established Cloud9 Technology Consulting, LLC in 2019, finding herself uniquely positioned to leverage over 25 years of customer service expertise and technology experience to a wider audience. Serving as Chief Executive Officer allows her to maintain an active role in helping her customers integrate the latest technology solutions and to address their business challenges and ongoing operational initiatives with the care they deserve.The benefactor of a wide array of professional experiences, Andy has cultivated a strong acumen for both sales and customer relations throughout her diverse career. She entered the telecommunications field in 1992, quickly learning to navigate complex, multifaceted challenges across multiple platforms and ever-evolving communication systems. These previous experiences led her to more-deeply consider the ways that a dedication to service naturally and necessarily intersects with leadership, and ultimately empowered her to establish Cloud9 as a premier, multi-service cloud solutions consulting partner. Andy and her team are proud to provide their clients with cutting-edge, technically appropriate solutions, working holistically to establish answers to modern-day communication challenges. Unparalleled customer service remains at the core of her mission and stands as a hallmark of Cloud9’s mission to help businesses thrive. A native of the San Francisco Bay Area, Andy is a passionate advocate for social justice and environmental causes. She serves as an American Heart Walk Coach, and volunteers for several community organizations, particularly those aiding youth struggling with homelessness, protecting and saving animals, and the prevention of domestic violence. In her free time, she enjoys playing competitive tennis, traveling the world, photography, and being with family.

Andy Torres's Current Company Details
Cloud9 Technology Consulting, LLC.

Cloud9 Technology Consulting, Llc.

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CEO & Founder @Cloud9 | Digital Transformation Strategist | Technology Advisor | Customer Experience Champion
Andy Torres Work Experience Details
  • Cloud9 Technology Consulting, Llc.
    Ceo & Founder
    Cloud9 Technology Consulting, Llc. Aug 2019 - Present
    Greater Orlando
    Cloud9 helps companies form their digital transformation strategy to enable them to thrive. The Freedom to Work From AnywhereWe partner with multiple industry-leading cloud-based communications service providers, enabling your employees to video chat, call, message, screen share and send files, all from one platform, no matter where they sit.Continue Serving Your CustomersAs organizations shift their contact centers to a work from home environment, our solutions are uniquely positioned to help your agents continue to provide superior customer service while working remotely.Define Your Cloud StrategyWe help bring the latest solutions to accelerate your journey to the cloud. Our clients leverage our partnerships with the largest and most accomplished public and private cloud providers in the market today.
  • At&T
    Strategic Account Lead
    At&T 2017 - 2019
    San Francisco Bay Area
    As the Strategic Account Lead, I oversee the entire partnership between AT&T and my customers. • Responsible for maintaining relationships with major stakeholders, including C-Levels to understand the business drivers, key initiatives, challenges, and overall vision. • Effectively position AT&T as the premier partner to enable the customer to achieve desired results by formulating strategies on new propositions, product mix and tailored solutions.• Full P&L responsibility for accounts with an estimated annual spend of USD 45mil.• Display technical and professional proficiency, staying current with the latest technology trends that are disrupting the industry.• Proficient in business and financial acumen, and ROI.• Work with all cross-functional teams to implement deliverables.• Collaborate with C Levels and Regional leaders of AT&T Business as needed for executive level sponsorship
  • At&T
    Senior Sales Executive
    At&T 2011 - 2017
    San Francisco Bay Area
    Work with AT&T enterprise customers and serve as a consultant to positively impact and accelerate their business. Learning customer's core initiatives, business process, and gaps, and leverage AT&T solutions and technologies to improve and enhance their organization. Facilitate smooth implementation & delivery of technology services. Solved business challenges. Ensured my customers received the best possible support and provided a positive overall customer experience.
  • At&T
    Technical Sales Consultant
    At&T 2008 - 2011
    • Provide Technical Sales overlay working with a total of approximately 500 customers varying from enterprise, Software, Bio-Tech, Medical, and Financial vertical markets.• Increase New Sales Revenue by working with accounts to aggressively uncover, qualify, propose, position, present, sell, and provision solutions within the entire AT&T portfolio• Ensure customer retention and protect existing Total Billed Revenue• 156% of goal in 2008, and 164% of goal in 2009 and 160% in 2010
  • Teledynamic Communications
    Senior Account Executive
    Teledynamic Communications 2005 - 2006
    • Propose Nortel & 3COM Voice Over IP Telephony Products • Perform extensive needs analysis and discovery to provide top tier solutions
  • Xo Communications
    Senior Account Executive
    Xo Communications 2003 - 2005
    San Francisco Bay Area

Andy Torres Skills

Telecommunications Solution Selling Direct Sales Voip Sales Cloud Computing Managed Services Wireless Saas Sip Trunking Professional Services Unified Communications Sales Management Telephony Hosted Services Cisco Technologies Contract Negotiation Cloud Storage Voice Over Ip Selling Network Design Problem Solving Business Continuity Wireless Technologies Wan Optimisation Uc Collaboration Suite At&t Connect Enterprise Software Customer Relationship Management It Solutions Shoretel Polycom Video Conferencing Lifesize Video Conferencing Solution Development Fixed Mobile Convergence Mpls Networking Project Management Crm Cisco Systems Products

Frequently Asked Questions about Andy Torres

What company does Andy Torres work for?

Andy Torres works for Cloud9 Technology Consulting, Llc.

What is Andy Torres's role at the current company?

Andy Torres's current role is CEO & Founder @Cloud9 | Digital Transformation Strategist | Technology Advisor | Customer Experience Champion.

What is Andy Torres's email address?

Andy Torres's email address is an****@****att.com

What skills is Andy Torres known for?

Andy Torres has skills like Telecommunications, Solution Selling, Direct Sales, Voip, Sales, Cloud Computing, Managed Services, Wireless, Saas, Sip Trunking, Professional Services, Unified Communications.

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