Andy Tsui Email & Phone Number

Redditch, England, United Kingdom

Telford, United Kingdom

Manchester, United Kingdom

• Trained in all aspects of commercial lighting sales: from market awareness, products, pricing strategies, sales and negotiation.
• Trained in each department of the business covering lighting design, quotations, lighting controls, project management, after-sales, and customer service
• Face to face customer service from lighting design to orders

Worcester, United Kingdom

• Constantly testing and reporting on various on-going projects to deadlines set
• Maintained the Technical Helpline through our internal technical service
• Liaise with the Laboratory, Design and Drawing Offices in day to day duties. Including the involvement in design and redesign of products
• Dealt with the product complaints and site rectification
• Ensured the operation of the Goods Return Procedures
• Liaised with suppliers on technical matters

Worcester, United Kingdom

• Designed and quoted lighting schemes to deadlines set. (Dialux and AutoCAD)
• Communicated verbally and in writing to customers, and relevant colleagues regarding the lighting schemes, as well as offering information and advice on the applications of lamps, luminaires, and photometric data.
• Actively supported our Sales Engineers in a design and technical capacity.
• Composed the company’s latest ECA and Part L Compliance List of all existing luminaires’ through a spreadsheet.