Andy Tyler Email & Phone Number

Columbia, South Carolina

Eastern US

Provide vCIO services to medium to large scale business to help streamline operational efficiencies, stimulate margin growth, while reinvigorating both the customer and employee experience.

South Eastern US

• Build organizational functionality competencies by aligning with corporate initiatives, analyzing performance gaps, developing solutions, documentation, and training programs; stimulating margin growth throughout Best.
• Executed company-wide video distribution upgrade eliminating interference, enabled remote management, resulting in 99.99% up-time.
• Created technical documentation outlining the use of Telnet connections via PuTTY; for technicians to quickly identify and resolve system issues.Multi-District Administrator of the TMAC process (Technology Move, Add.
• SOP Documentation outlining steps. Review retail change request, pertaining to enterprise managed IT equipment, and verify the request aligns with the business; prior to creating cost analysis and execution strategy.
• Utilize Simple Network Management Protocol (SNMP) and Cisco Discovery Protocol (CDP) queries, gathering network topology to develop cost effective solutions while directly aligning with client needs and Retail.
• Design F-3 blueprints with AutoDesk Design Review, perform cost analysis, and present the business case for change; prior to deployment execution. Level 4 Field Support for Best Buy IS Equipment through various clients:

GA, SC, NC

• Managed multi-cultural diverse teams while partnering with cross-functional work-groups to executing retail new store openings, extensive remodels, and retail store relocation's.
• IT Project Manager for 30+ Big-Box New Store Openings (Test Role) leading to generation of the Technology Deployment Lead Role at Best Buy; responsible for: Communication Room build-out to Grand Opening Sign Off. Scope.
• Awarded stock for developing an internal capacity of 80+ individuals who now handle all low- voltage deployment scopes; resulting in incremental operating cost reduction.
• Evaluated the design and effectiveness of numerous clients’ internal control frameworks.
• Developed a national interactive demo enabling customers to experience DLNA technologies by controlling network stored media via PC or tablet and sending such media to a subset of our Smart TV’s. Adjusted VLAN.