Experienced Head of Profit Protection, Risk Management, Compliance,Facilities and General Manager; with over 29 years of Retail, Maritime, Management and Compliance delivery experienceA strong team leader and coach; with proven management and people development skills. Ability to engage key business stakeholders at all levels; to devise, develop and implement strategy; designed to deliver long term benefits, robust actions, information and financials. High level of drive and determination coupled with strong customer, team, relationship building, control and commercial focus. Key achievements;*Lead for delivery of fleet strategy for compliance with sea farer training ahead of key global implementation deadline.*Developed, planned and implemented National strategies for capital investment in key assets including safety, building fabric, security systems, light and heat, helping to reduce risk, maintenance and cost.*Instigated a claims handling and management review resulting in more innovative and focused strategies. This leading to a 10% reduction in claims.*Managed significant business continuity events including fire, flood, storm, safety, security and pandemic. Providing first point of contact, management and resolution for Board, Divisional and Store teams.*Drove strategy leading to the foundation of one of the first Primary Authority partnerships between a National company and Environmental Health.Specialties;*Team Management, Engagement and Development 'locally' and remotely (consistent world class Gallup Q12 scores).*Developing great customer relationships.*Risk Management (H&S, Fire, Insurance, Claims, and BCP).*Loss Prevention, Profit Protection and Stockloss mitigation.*Incident management.*Strategy Development and implementation.*Data Mining and Analytics.*KPI Management, targeting and reporting.*P&L Budget control, Optimisation and forecasting.*Confident presenter and relationship builder at all levels including Board.