Andy Dang, Mba, M.Ed Email & Phone Number

Florida, United States

Tampa, Florida, US

HFT4757 - Event ManagementHFT3894 - International Food & Culture

Tampa, Florida, US

• Lead event reservation services & digital marketing team for University Student Center
• Responsible for client accounts including responding to RFPs in a timely manner for internal USF and non-USF accounts for event venue rentals, summer internship housing, and summer camps
• Manage Social Media Coordinator and Graphic Designer to create content and manage strategic communications for USF St. Petersburg campus venues
• Send quarterly campus venue newsletter
• Manage website
• Manage crisis communication digital marketing efforts

Tampa, Florida, US

• Responsible for client accounts including responding to RFPs in a timely manner for internal USF and non-USF accounts
• Anticipated client needs and provide solutions to enhance conference experience
• Solicited new & existing accounts to meet or exceed account target revenue goals
• Attended industry event trade shows, community, and internal related meetings
• Supervised & train Reservations Managers, assists with managing internal & external client account details
• Supervised Event Operations Assistant, assists with managing a $5000 event programming budget, manages staffing for information desk, building manager, setup team, & event manager

Tampa, Florida, US

Tampa, Florida, US

• Managed a $16,000 budget to plan and organize tri-annual International Commencement Sash Ceremonies, including securing event space, ensured A/V needs were met, coordinated BEOs for department clients, and organized.
• Coordinated international themed entertainment for Week of Welcome event (live musician, DJ, or international performer) & ensured performer hospitality & A/V equipment rider lists were met
• Planned bi-annual Mid-Florida Fulbright Chapter program receptions to host alumni showcases, including organizing guest lists, securing venue locations, providing food & beverage options, and designed program brochures.
• Served as an event/logistics consultant for the International Students Association, assisting with program development, event planning/management, fundraising, and marketing initiatives
• Manage social media accounts for USF World Global Initiatives department and USF Office of International Services to market events and programs to the USF system & Tampa Bay community
• Maintain an online published calendar of events for USF International Services

Manage Hillside Stage volunteers, performer stage plots, communication with artist representatives and transportation

Boone, NC, US

• Coordinated with Holmes Convocation Coliseum, Plemmons Student Union, & the Shaefer Center for Performing Arts to ensure venue locations were booked, rooms were properly furnished, and A/V & production details were in.
• Developed partnerships with local businesses & received in-kind donations for university programs
• Managed Welcome Week social media pages
• Designed and maintained a website for Appalachian State University's Transfer Student Orientation Program utilizing Wix
• Hired and managed 10 orientation student coordinators, 200 freshman orientation guides, & 20 transfer student tour guides

Recommend food and wine pairings to make recommendations to guests in casual-fine dining atmosphere

Bloomington, Indiana, US

• Worked with event planners to review conference logistics, ensuring delegate rider requests and A/V needs for presenters were met
• Assisted troubleshooting technological issues for conference attendees, delegates, and speakers ranging from A/V connectivity, internet connectivity, and utilizing social media platforms
• Set up/load out with a team to construct and break down the 100th anniversary ACUI museum
• Served as a handler and administrative assistant for the ACUI Executive Director

Raleigh, North Carolina, US

• Participated in event production meetings, reviewing event logistics to inform University Police, NCSU Physical Plant, Custodial, Parking Services, Rave! Catering Services, and Safety Compliance & Risk Management about.
• Served as Event Manager for internal & external client events
• Assisted event planner with staffing setup team to ensure the setup and break down of internal guests (departmental and student organization events) and non-university external guests
• Trained to be a building manager, included basic maintenance, managing A/V technology, & customer service
• Projected a 60 year repair & replacement cost plan for Witherspoon Student Center (including furniture, HVAC systems, irrigation, event support equipment, etc)
• Worked on assigned maintenance projects for 3 event venues including developing proposals for new stage additions in event auditorium, working with contractors on landscaping, addressing natural wear-and-tear, building.

Boone, NC, US

• Processed student files through the Banner System (including new majors, declaration of majors/minors, change of majors/minors)
• Organized courier mail

San Francisco, CA, US

• Trained in GAP Inc's corporate customer service program
• Answer & assist with customer inquiries to execute sales
• Inventory

Boone, NC, US

• Answered and directed phone calls
• Served as a university-wide courier
• Attended training seminars which consisted of effective communication and team-building
• Assessed diagrams delegated from event planners to execute and organize room setups
• Provided customer service to university department, student organization, and non-university guests in the Plemmons Student Union events facility

US

Master Of Business Administration - Mba, Business Administration And Management, Digital Marketing

Business Foundations Graduate Certificate, Business, Management, Marketing, And Related Support Services

Master'S Degree, Higher Education - Community College & University Leadership

Political Science, Pre-Law Studies

High School Diploma