Enhance departmental efficiency by supporting both the reception and insurance teams by assisting with reception duties, managing patient inquiries, and scheduling appointments.Manage prior authorizations, insurance verification, and benefit checks, ensuring accurate and up-to-date information for patient care and billing purposes.Reduced a backlog of 300+ sleep referrals by 4 days, optimizing workflow and streamlining referral management by identifying and resolving operational inefficiencies.Provide patient care, including taking vitals, explaining procedures, and demonstrating device usage.

Managed center operations, ensuring efficiency and effectiveness to promote employee retention.Developed and executed instructional plans and tracked student progressLed training and development of instructional staff, promoting effective teaching methods.Advanced the business by working with parents to address inquiries and establish positive relationships.

Facilitated engaging and motivating learning experiences for students.Cultivated a positive learning environment by managing student behavior.Collaborated with center director and instructional staff to address student needs.