Responsible for maintaining the suite of HR Technology, keeping up to date with the technology landscape and writing business cases for investment in replacements.Review of processes, systems and data quality to build the capability to analyse people data as well as providing reports, operational metrics, performance dashboards and insights to the business.Creation of a culture measurement framework to monitor the required shift in culture to meet the new normal and achieve strategic priorities.Managing and coaching a small team as well as contributing to the wider data strategy and centre of excellence around data ethics and management.

YouConnect is a strategic HR project to simplify our processes and improve user experience through greater use of technology. I am leading a global team, managing a program work stream to create a job catalogue for the company as a foundation for the SuccessFactors implementation. This involves creating and populating the job architecture, including required competency levels and mapping existing employees and positions to it.

Providing key data, analytics and insights using a broad range of HR data including talent, resourcing, I&D, workforce planning and biographic data for the whole of the HR function to help inform current and future decisions and improve HR practices. Sharing insights on cost effectiveness and cost transparency. Advising on both where there are risks to business areas, activities or practices and where value can be added. Providing insights into historical and current changes and the impact that these will have on future state.

Reviewing and improving Resourcing data, analytics and reporting.- Creation of new performance metrics such as time to hire.- Development of new reports and analytics.- Automation of existing monthly reports reducing lead time and improving accuracy.Configuration and management of new Taleo e-recruitment system.- mapping out processes and MI requirements- designing new processes to ensure vacancy tracking and headcount monitoring- managing upgrades and adding new facilities- managing user experience and access

Tasked with developing performance frameworks to deliver improved reporting and analysis to support business decisions for prisons and probation trusts • Resource analysis: evaluated internal staff resources and data interrogation procedures to identify and create improved methods of answering strategic questions in determining funding allocation  Successfully mentored Analysts through Promotion Boards – developed their analytical techniques and quality assurance of work by setting objectives and mentoring performance to achieve promotion for 4 juniors, one of which had previously been twice rejected for promotion  Reviewing data collection: reduced frontline data collections, in accordance with Government targets, by 30% through developing and implementing the NOMS Performance Hub. This also improved data quality and reduced the data collection lag from 7 weeks to 15 days• Development of a unit cost system for public prisons: created the unit cost model, collected, collated and matched large data sets from different sources (finance, HR, operational) and designed the management information reports to be used by managers.• Development of Business Intelligence improvement model: demonstrated that Qlikview could be used by NOMS to provide BI for managers using all available data for minimal cost. The first examples included the provision of offender location maps and information to assist probation trusts in understanding their future workload, and a tool to estimate the risk of the recession impacting on employment targets.Key Achievement: Delivered a working demonstration model that made more use of the data available to NOMS – this was delivered on time (6 months) for a budget of £33k. External IT consultants had estimated the project would cost 3 years and £100k’s to achieve

Supported schools and local authorities in making best use of resources, developing measures of efficiency, and producing consistent financial management information• Created benchmarking facility: designed, developed, implemented, and maintained an internet based source, including a statistical neighbours algorithm allowing easy selection of similar schools for comparison• Financial management: established a standard of financial procedures and implemented across various schools in the area, introducing a Statement of Internal Control• Project Management: ran several projects from start to finish following PRINCE2 guidelines with extensive experience writing business cases for school funding Directors• Managed key stakeholders: conducted regular meetings with local authority representatives and unions to provide progress updates and gain input, securing internal and external project approval • Contract management: commissioned and procured various research projects (IT projects usually exceeded expectations due to extensive technical and IT knowledge) • Stakeholder management and culture change: undertook work in local authority to understand link between school funding and attainment to facilitate the development and implementation of new Financial Management Standards • Project procurement management: including single tender applications, framework agreements, and OJEC processes – produced invitation to tender documents, evaluated tenders, and short listed bids • Implemented Bursar Development program: introduced new qualifications (Certificate and Diploma in School Business Management) for finance departments to improve strategic financial decisions • Liaison with external bodies: identified suitable external research bodies and specified requirements to each group (London School of Economics, Warwick University, University of Bristol, Aston Business School) • Development of relative efficiency measures and peer groups.

Conducted analytical work to support Home Office aims across key areas including immigration, crime, and criminal justice • Piloted projects: reviewed data and created new performance framework through collaboration with technical advisory group of academics to measure police efficiency and identify appropriate improvement techniques • Passport demand forecasting using time series analysis (Holt-Winters and Bayesian Forecasting) • Crime levers model/criminal justice modeling: created a dynamic stocks and flows model of the criminal justice system to show how crime might be reduced by 50% in 10 years. Fuel crisis modeling: Drafted into the Cabinet Office to devise strategies for making fuel reserves last longer under a variety of scenarios during the fuel crisis.