Andy Whitney Email & Phone Number

Lincoln, Nebraska Area

Catholic Health Initiatives

Technical team lead for multiple primary care and specialty clinic building, relocation and remodeling projects. Transitioned from in-house to outsourced IT support, maintaining key individuals through the transition for appropriate knowledge transfer. Built strong IT support team for new regional physician services organization covering nearly 50 clinic locations across the state of Nebraska. Technical team lead for statewide electronic prescribing workflow implementation. Managed audit of phone bills in multiple positions repeatedly realizing savings of up to $60,000 per year. Served on multiple corporate governance committees. Developed, communicated, and implemented procedures and policies to insure Sarbanes-Oxley compliance, PCI compliance, HIPAA compliance, appropriate systems use and internet use. Served on corporate IT Customer Relations Working Committee. Developed customer service improvement initiatives for national IT organization serving 93 hospitals and 3,000 employed physicians in 19 states. Served as IT liaison for the statewide physician organization, representing the needs of the physician organization to national IT functional groups. Developed and tested physician clinic disaster recovery plan for statewide physician organization. Served with national corporate business continuity teams to manage the impact of the 2011 Missouri River flooding on corporate properties in Nebraska City, NE. Served on 2007 Pandemic Flu committee, leading the development of plans for business continuity during times of high employee absence.

Lincoln, Ne

Project manager for new Nortel telephone system, replacing 20 year old ROLM system. Included ACD for call centers, voicemail system, small unified messaging pilot group, small VOIP pilot group. Recruited to improve newspaper IT department service; focused team on responsiveness, effectiveness and service to internal customers. Developed and implemented technical solutions for the integration of automotive advertising across multiple platforms, both online and in print publications. Developed billing processes for online advertising using standard newspaper billing systems. Developed processes for document tracking of policy and procedure updates. Responsible for annual IT budget development, tracking of spending to budget and adjustments to budgets to help meet financial projections. Dramatically improved employee climate survey results related to IT support issues; zero employee complaints about IT service in follow-up climate survey.

Decatur, Il

Cross-departmental team leader for integration of acquired newspaper chain. Oversaw implementation project that included consolidation of printing, call centers, billing and payroll. Developed regional IT support team to accommodate new regional newspaper networks. Managed OSHA compliance and reporting processes. Served as main contact point for regulatory audits

Decatur, Illinois, United States

Springfield, Illinois, United States

Bachelor Of Science (Bs), Business Administration And Management, General, 3.99

Associate Of Science (A.S.), Electrical And Electronics Engineering