Andy Wilkins Email and Phone Number
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A thought leader, systems thinker and speaker on the international conference circuit where I present and consult on a wide range of human-centred topics including re-thinking health and care for the 21st Century, value creation and re-thinking policy and strategy in a customer experience age.We stand at the dawn of the greatest changes in science, medicine and technology the world has ever witnessed. Digital technology and the data that flows from it is encroaching more deeply and intimately into every corner of our lives providing organisations with more opportunities and power to create value but also undermine our freedom, privacy and agency. Meanwhile individuals and society are feeling more alienated, distrusting and anxious about the new world we are creating, the institutions that serve them and the growing inequalities this is producing. We need new thinking and new ideas.A new consciousness is emerging in which individuals and society are seeking better answers to how organisations and institutions can help us all to live more prosperous and meaningful lives . Organisations and leaders are under pressure to meet this new challenge while also having to contend with the fact that many of the historical certainties, assumptions & management models are no longer fit for purpose.The starting point for this a recognition that a new compact is needed between people and the private, public and community sector organisations that serve them. Key to this is an understanding of VALUE EXCHANGE and how an organisation can create value for all its stakeholdersI undertake speaking and consulting engagements to private and public sector organisations on a range of tactical and strategic projects relating to creating value for the customers they serve.A generalist (and proud of it!) I am looking for interesting projects either in leadership positions or as a strategic advisor/ consultant to assist organisations in their pursuit of business growth & success!
Imperial College Business School
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Programme Director - Leading Systems Innovation In HealthcareImperial College Business SchoolLondon, Gb -
Programme Director - Leading Systems Innovation In HealthcareImperial College Business School Nov 2023 - PresentLondon, GbProgramme Director for Imperial College's "Leading Systemic Innovation in Healthcare" Executive Education Programme. This is a first of its kind programme for policy makers, health system leaders and industry to address how we harness the accelerating breakthroughs in science, medicine and technology to innovate new systemic forms of collaboration and joint working towards to providing better healthcare, improved outcomes and healthier populations -
Visiting LecturerUcl Jul 2023 - PresentLondon, Greater London, GbVisiting Lecturer in Public Health -
FounderFuture Of Health Feb 2021 - PresentThought leadership for policy makers and national health system leaders seeking to develop a long term, system-wide vision for person-centred health and care in a technology enabled 21st century -
PodcasterMeta-Perspective Apr 2021 - PresentWe are in a moment in history where we our world seems to be facing greater uncertainty, complexity and the emergence of a growing number of crises. Check out this important podcast series in which we explore in depth the ideas that are shaping the modern world -
Ceo & Co-FounderBe Advisory Apr 2015 - Present
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Co-FounderVision4Health.Org Jun 2019 - Dec 2020We stand at the dawn of the greatest changes in technology and medicine which is set to transform our understanding of health and our ability to personalise and radically enhance the health and care support for each person. Vision4Health seeks to shine a light on this future and has created a long term vision to help bring it to life and provide a common framework for policy makers, healthcare leaders, the wider health ecosystem and the public to debate and set the course for building a sustainable person-centred public health system in technology enabled 21st Century -
Senior Strategy, Innovation And Customer Experience ConsultantTransform Uk Sep 2009 - Mar 2018London, GbI work as a senior strategy consultant on an associate basis for Transform, a management consultancy which is part of the Engine group. I provide leading edge transformational thinking to assist organisations in gaining a better understanding of the needs of their customers and markets in order to drive improved strategy formulation, better targeted innovation and improved customer experience. Recent projects include:- Guidance to the Dept of BIS in how to improve delivery of business support to the UK's SMEs- A report and strategy recommendations for NHS England on the opportunities for leveraging digital services to improve the delivery of Mental Health services in the UK- Strategy support for HMRC in the development of a 2020 digital vision and roadmap- Development of a customer experience framework to drive digital innovation strategy at a major UK retail bank- Development of a portfolio of new 4G service innovation ideas for a major UK mobile operator- Researched and co-authored the 'Digital First' strategy document for the Dept of Health laying out 10 digital initiatives that could save the NHS £2.9bn- Researched and developed a set of recommendations for NHS England on how the NHS and industry could enhance levels of collaboration to improve adoption and diffusion of innovation across the UK NHS- Strategic options development for a major UK logistics company to exploit the rapid growth in the UK eCommerce market- Development of service development methodology to support a major publisher transition to and exploit new online growth opportunities -
Co Founder500 More Sep 2014 - Feb 2016Stoke Gifford, Bristol, Gb -
Independent Strategy ConsultantSelf-Employed Jul 2006 - Aug 2009Using my network I delivered number of strategy consultancy engagements to a number of small and major brand clients. The engagements are concentrated on the common theme of aligning company strategy around changing and emerging customer needs. Engagements have included:* Developing a customer experience strategy for a major global Financial services company* Developing a business casing an online distribution strategy for a major international Airline and Tour Operator* Developing a product portfolio development strategy for a major European Telecoms operator
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Director Of ProductsFreedom4 (Wimax Operator - Formerly Pipex Wireless) May 2007 - Jan 2009GbInterim placement as Director of Products responsible for the development of UK's first WiMAX product offerings. Led the market research, ideation, concept evaluation, product development and product launch of a portfolio of WiMAX services launched under the new Freedom4 brand. -
ConsultantVirgin Atlantic Airways 2004 - 2006Crawley, Gb* Developing a vision, business case, proposition development and sourcing strategy to assist Virgin Atlantic in the development of an online dynamic packaging distribution strategy -
CeoSyntonica Oct 2001 - Apr 2003CEO of a start up company backed and incubated by ADLResponsible for recruiting the management team and developing prototypes and business plan for a speech applications company. I led negotiations with key technology suppliers & major brand customers to pull together a package that was presented to investors. I led the investment negotiations with leading VC backers and brought the business to a $3M final term sheet negotiation with a major international brand before a combination of events including ADL going into liquidation forced the venture to close
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Senior AdvisorArthur D Little Aug 2000 - Oct 2001Brussels, BeProvided Board level consultancy support to a number of major European Fixed and mobile operators including:* The development of a global mobile portal strategy & business plan* The launch of a European 3G operator* The development of a messaging strategy for a major European Fixed operator* Development of the Service Provider market through enhanced network access for a major UK Fixed line operator -
General Manager - Enhanced ServicesO2/ Btcellnet 1998 - Jul 2000Head of a self contained business unit offering advanced fixed/ mobile telecoms applications jointly embedded into the O2/ Cellnet & BT networks. Full P&L & service delivery responsibility. In my final year I achieved turnover of $25M and net profit of $10M based on a growth in customers from 45k to 110k and the outsourcing of service management.
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Product & Marketing RolesBt 1989 - 1997London, GbMany different roles were undertaken in BT during this period:Head of Product Development - Value added servicesResponsible for conceiving, developing and launching a suite of advanced telecoms applications embedded into BT's Centrex & VPN network for the corporate market. This including providing sales support to major clients and delivering complex cross divisional development projects.Sales and Account Management Corporate clientsDeveloped and delivered new customer acquisition and account development strategies to deliver business growth in key BT corporate customers.Customer Service managerDeveloped & delivered training and support programmes for key clients acting as primary BT service interface. MarketingAssisted in the development and execution of marketing programmes to support BT's mobile dealer network
Andy Wilkins Skills
Andy Wilkins Education Details
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King'S College LondonPsychology & Physiology -
King James School, KnaresboroughPhysics And Chemistry
Frequently Asked Questions about Andy Wilkins
What company does Andy Wilkins work for?
Andy Wilkins works for Imperial College Business School
What is Andy Wilkins's role at the current company?
Andy Wilkins's current role is Programme Director - Leading Systems Innovation in Healthcare.
What is Andy Wilkins's email address?
Andy Wilkins's email address is an****@****net.com
What is Andy Wilkins's direct phone number?
Andy Wilkins's direct phone number is +44 1246 5*****
What schools did Andy Wilkins attend?
Andy Wilkins attended King's College London, King James School, Knaresborough.
What skills is Andy Wilkins known for?
Andy Wilkins has skills like Strategy, Mobile Devices, Business Development, Start Ups, Business Strategy, Management Consulting, Telecommunications, Management, Business Planning, Leadership, Marketing Strategy, Consulting.
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