Agile Project Manager / Scrum Master (Ahold Delhaize USA Grocery Retailer) Train & Coach IT Infrastructure teams transformation to Agile Scrum methods and tools while complying with traditional PMO requirements.Scrum Master (Winnebago Industries) Drive design, development, testing, and training on additional features within D365 system. Facilitate cross-team planning and execution utilizing scrum and SAFe frameworks.

Scrum Master within IS Security supporting two teams delivering secure solutions, controls, and automated data capture within Azure and AWS cloud environments.Coach teams in Agile scrum & Kanban practices ensuring alignment with enterprise Azure program solutions delivery of products such as Policy as Code, Microsoft Defender for Endpoint, Azure Monitoring Agent, and implement automated controls that include logging and alerting evidence.

Scrum Master for Infrastructure Engineering team delivering VMware Tanzu PaaS solution and Microsoft Azure services to App Dev teams.Responsible for management and delivery of $1M annual program to update custom configurations and vendor enhancements of life insurance underwriting and policy administration systems.Vendor management including RFP’s, SOW’s, and software delivery management.Coordination of solution designs, environment build outs, development, testing, and deployment of software changes. Communication and change management across IT and business.Helped facilitate transformation from traditional waterfall approach to SAFe Agile Framework resulting in efficiency gains of software delivery timelines from 12-18 months to 2 months.

Managed $12M program to bring systems up to date with modern day health care reform and comply with next generation health insurance claims processing requirements mandated by Medicare.Facilitated requirements gathering, solution design, development, testing, and deployments across 15+ application teams. Reviewed and approved application teams design and testing.Mapped cross application dependencies ensuring design, development, and testing activities were aligned with critical path scheduled release dates.Worked with external business partner to modify and test their systems ensuring integrity of transactions sent to UHC.Responsible for all financial management (estimating, actuals, forecast), change control, issue resolution, risk management, and stakeholder communication.

Managed support of 6000 iPads deployed to sales force running custom enterprise applications that included inventory management, product registration, and customer relationship management.Performed Agile mobile application development for custom iPad apps that also included release management and mobility middleware infrastructure. On-shore and off-shore team included iOS developers, DBAs, .NET and business analysts.

Managed team of permanent staff and off-shore resources supporting core technologies of Microsoft Exchange 2007/2010; Lync; SharePoint 2010; Symantec Enterprise Vault; and Cisco IronPort.Exchange environment includes 30,000 mailboxes and an infrastructure of 62 servers in a highly available geo-cluster spanning two physical sites.Lync and SharePoint environment includes 43 servers across three sites globally.Headed outsourcing transition for Messaging team by facilitating effective knowledge transfer sessions and establishing comprehensive acceptance criteria.Oversaw effort to migrate 1500+ SharePoint sites from SharePoint 2007 to SharePoint 2010 with zero unplanned downtime.

Managed Infrastructure project portfolio and project managers supporting infrastructure architecture and build-out for tier 1 application projects.Directed program to update Windows desktop middleware software to reduce security vulnerabilities within the enterprise by coordinating testing and tracking across 150+ applications.Successfully managed a program to test and remediate 200+ applications to meet new browser standard. Led solution selection for maintaining legacy applications not compatible with new browser.

Responsible for strategic direction of systems implementation within R&D division as well as planning and prioritization of resources.Provided detailed project management to high level oversight for R&D systems projects.Provided key link between R&D and IT for systems projects and associated support processes. Ensured project prioritization and project management. Also ensured that systems were implemented and tested according to company policies.Managed $3.5M project to automate QC lab systems improving business efficiencies and ensuring regulatory compliance.Led team of software validation engineers and tech writers to implement LIMS and Chromatography systems in FDA regulated medical device/pharma lab environment.

Oversaw all information technology functions including communications, web, training, support, database, server, and workstation administration.Directed operations of centralized data center communicating with 93 remote locations connected to a frame relay WAN utilizing VoIP.

Managed all aspects of information technology, encompassing application design/implementation, systems analysis, operations, support, and administration.

Managed this automobile loan financing company’s nationwide IT infrastructure including AS/400 operations, network services, telecommunications, and helpdesk.Provided centralized support of 23 sites with 1,500 users.

Developed a new information systems consulting practice that provided clients with services related to data center operations, IT staff development, transition planning, systems integration, project management, and network design, implementation, and support.